What are the responsibilities and job description for the Client Care Coordinator position at Helping Hand Nurse, LLC?
Helping Hand Nurse is a Home Health Care agency servicing the greater Harrisburg Area and surrounding counties. We are currently looking for a Full Time Client Care Coordinator.
The Coordinator will be responsible for:
- Coordinating patient care with field staff, doctors, and organizations
- Conducting orientation/training for new caregivers
- Ensure compliance with caregiver clock‐in and clock‐out requirements
- Requesting authorizations
- Comfortable visiting patients in their homes when needed for care management
- Developing relationships with different Service Coordinators
- Increasing satisfaction and caregiver/patient retention
- Creating patient schedules and assigning staff to appropriate schedules promptly
Helping Hand Nurse offers unique benefits that includes:
- Flexible Schedule/Work Life Balance
- Competitive salary
- Medical Benefits
- PTO
- Be a part of an award-winning team
Qualifications include:
- At least one year of home care experience is preferred but training is provided
- Have the ability to present a professional appearance and demeanor
- Be patient and congenial on the phone
- Strong work ethic
- Demonstrate excellent oral and written communication skills and the ability to listen effectively
- Have the ability to work independently, maintain confidentiality of information and meet deadlines
- Demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must drive and own a car
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
