What are the responsibilities and job description for the Program Manager-QPS position at Helping Hands In Home Care?
Program Manager – Merrillville Office
Full-Time | Monday–Friday, 8:00 AM–4:00 PM
Some evenings may be required
A Medicaid HCBS agency is seeking a qualified Program Manager for our Merrillville, Indiana,
office. This position plays a vital role in supporting individuals with developmental disabilities and
ensuring quality services within the Indiana Medicaid Waiver programs.
Key Responsibilities:
Increase and maintain case numbers
Hire, train, and schedule direct support staff
Complete weekly and monthly documentation
Attend interdisciplinary team meetings
Manage billing and other administrative tasks
Requirements:
Knowledge of developmental disabilities and Indiana Medicaid Waiver programs
Reliable transportation and regular attendance (Monday–Friday, 8 am–4pm)
Willingness to work beyond scheduled office hours if needed
Valid Indiana Driver’s License and satisfactory driving record
Successful background check in compliance with state and agency standards
Ideal Candidate Skills:
Strong organizational and time management skills
Ability to work independently and collaboratively
Comfortable using phone, email, and live video platforms
Basic computer proficiency
Excellent social and communication skills
Education/Experience:
College degree or equivalent experience preferred
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
