Business Office Assistant

Bridgewater Center is seeking a Business Office Assistant . If you are a detail-oriented individual with strong organizational skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity.

Why Join Us?

• Impact: Be a valuable part of our mission to deliver top-notch care and support to our residents and their families.
• Growth: Opportunity for professional development and growth within our organization.
• Community: Work in a supportive and collaborative environment.
• Fulfillment: Experience the joy of assisting the elderly as they transition into our inpatient sub-acute rehab and nursing home facility.

Key Responsibilities:

• General Office Duties: Perform essential office tasks such as filing, data entry, and processing paperwork.
• Data Accuracy: Ensure precise and error-free data entry, and consistently reconcile daily census records.
• Accounts Management: Identify and process overdue accounts, collaborating closely with our corporate team to facilitate collections.
• Client Communication: Engage with residents and their families regarding billing matters through in-person interactions, email, and mailing statements.
• Medicaid Compliance: Prepare and submit LDSS 3559 forms to the relevant Department of Social Services.
• Admission Paperwork: Conduct meetings with residents and responsible parties to complete admission agreements and financial interviews.
• Medicaid Assistance: Assist residents and responsible parties with the Medicaid application and recertification process, including requesting and obtaining necessary documents.
• Corporate Communication: Maintain ongoing communication with the Corporate Medicaid Processing Department to ensure residents' compliance with timely processing of Medicaid applications and recertifications.
• Interdepartmental Communication: Collaborate effectively with other departments to ensure continued insurance coverage for the residents.
• Mail Processing: Handle incoming and outgoing mail efficiently and maintain accurate filing records.
• Data Management: Maintain meticulous records, analyze data, and implement effective solutions to improve office efficiency.
• Confidential Reporting: Prepare classified reports as directed, maintaining a high level of confidentiality.

Requirements:

• Education: High school graduate or equivalent.
• Office Knowledge: Familiarity with general office procedures.
• Customer Service: Exceptional customer service skills to interact effectively with clients and their families.
• Experience: Minimum of two years of experience in a nursing home business office or billing office.
• Team Player: Must be a collaborative team player committed to contributing to the office's success.