What are the responsibilities and job description for the Care Coordination Program Manager position at Helpline Center, Inc?
Job Description
Job Description
Description :
The Care Coordination Program Manager is responsible for providing oversight, implementation, and supervision to the Nexus SD and Helpline Center Network of Care (HCNC) programs at the Helpline Center.
Specific Responsibilities include :
1. Lead the Helpline Center Nexus SD team in collaborating with stakeholders across South Dakota to meet and exceed project deliverables.
2. Support member outreach, onboarding, user management, and member utilization of the Helpline Center Network of Care (HCNC) system.
3. Lead strategic goals and initiatives for Nexus SD and HCNC programs.
4. Oversee staff management, including hiring, training, scheduling, supervising and evaluation of employee performance.
Requirements :
- Bachelor’s Degree with three years related experience and / or training; or equivalent combination of education and experience required.
- Preferred Master’s degree in Public Health or related human services experience.
- 1-2 years of relevant professional and supervisory experience.
- Project management experience desired.
- Strong public speaking and communication skills.
- Strong strategic awareness and innovative thinking skills.
- Proficient in learning various technology software and integrations.
- Offers of employment contingent upon acceptable background check.
