What are the responsibilities and job description for the Logistics Sales Coordinator (Bachelors Degree required) 820430 position at helpmates, Talent Launch?
Compensation : $24 - $26 per hour
Sales Logistics Ops Coordinator
Logistics - Long Beach, California
Pay : $24.00 - $26.00
Temp-to-hire
Logistics / Sales Ops Coordinator
Logistics - Long Beach, California
Our client is seeking a Logistics / Sales Ops Coordinator to join their team in the Long Beach distribution center. The Logistics / Sales Ops Coordinator's main responsibility is processing inbound and outbound shipments to our wholesale customers as well as E-Commerce orders and ensuring that any delays are addressed and corrected immediately so as to not negatively affect our customer's experience. This includes working within our ERP and WMS in order to allocate, process, and generate orders / work for our wholesale and e-commerce order building, communicating directly with our Customer Service team to resolve any issues with orders, and ultimately ensuring that our same-day shipping promise to our customers is upheld. This position is a key role that requires excellent attention to detail, problem solving skills, great communication, and outstanding work ethic. The ideal candidate should be familiar with shipments to large, national retailers, with experience managing a team.
This is a full-time, on-site role.
Job Responsibilities :
- Oversee and monitor inbound POs across customers. Proactively communicate issues to sales if there are any possible integration issues.
- Monitor customer portals to make sure we meet performance metrics.
- Oversee and review allocations and cancellations of items.
- Review if canceled items are coming before or within the desired ship window to maximize allocation.
- Manage inventory feeds based on Sales requests.
- Manually enter POs for customers or sample requests.
- Collaborate with the Accounting team to analyze chargebacks and supply supporting documentation for dispute resolution.
- Research and resolve any errors or issues delaying order fulfillment.
- Route, release and ship domestic and international B2B orders within the requested ship window.
- Process B2C order batches in a timely manner for our web teams to fulfill.
- Audit daily reports to verify all e-commerce orders have been fulfilled in a timely manner.
- Notify customers if the OOS of items and communicate the item's next ETA.
- Oversee logistics / business inbox to manage and reply to carriers and / or customers.
- Collaborate with the planning team to track and maintain stock levels for key customers.
Qualifications :
HSSB
Salary : $24 - $26
