What are the responsibilities and job description for the Repair Services Technician | Urgently hiring!| # 819439 position at Helpmates?
Job Title : Repair Services Technician (Immediate Need)
Repair Services Technician Pay : $19.69-$26.25
Repair Services Technician : Monday - Friday 7 : 30am- 4 : 30pm
Repair Services Technician Start Date : ASAP
We are seeking a Repair Services Technician for a long term position with our client, a leading designer and manufacturer of power testing instruments and systems located in Lake Forest, CA. The Repair Services Technician will interface with the Service Repair Manager to determine if the issue is within design specification, is a design flaw, or is being used for the proper application to validate under warranty or out of warranty status of repairs, and conduct the repair, calibration, cleanup and final testing of these units. The Repair Services Technician must be able to absorb and understand applications such as LEDs, electric cars, fuel cells, power supplies, battery regen systems etc.
The Repair Services Technician Responsibilities :
- Ensure RMA repairs and calibrations are completed per 8-10 day repair goals.
- Ability to analyze and diagnose technical issues per designs and specifications of equipment serviced.
- Assist Service Repair Manager in material control and planning functions to support Repair Process.
- Maintain and improve on department Key Performance Repair Indicators (KPI’s).
- Handle escalated customer issues replicating customer setup to ascertain problem
- Read schematics, apply electrical / electronic principles and troubleshoot instruments to board or component level where applicable to the support team of Service Technicians.
- Understand and apply AC theory to customer issues involving AC power test instruments duplicating customer setups to assess issue
- Ability to run Calibrations functions on a variety of instruments and equipment.
- Maintain a clean, organized and professional work environment, with Safety as the key focus.
- Diligent in solving and following up on customer issues
- Effective time management in an effort to meet or beat resolution time
- Work within prescribed electrical safety rules established by OSHA and Quality guidelines
The Repair Services Technician Qualifications :
If you believe you are a qualified candidate for this Repair Services Technician position, please apply below on our website!
HSIR
Salary : $20 - $26
