What are the responsibilities and job description for the Solutions Engineer position at HelpSystems LLC?
Problem Solvers. Proactive Protectors. Relentless Allies.
Ready to join us? Let's get started.
The Solutions Engineer, "Presales Consultant," or "Sales Engineer," is a technical role on the Sales team. It is an exciting opportunity for an experienced professional with strong technical, collaboration, and presentation skills. Someone who will focus on sales activities and business development. A Solutions Engineer is a product and market expert for several product lines of the Fortra portfolio. You will work with leading global companies to guide the sales process by identifying customers technical and business requirements and demonstrating product capabilities before designing a solution proposal that is the best for the customer. You will also participate in marketing activities such as webinars, tradeshows, and content generation. A Sr. Solutions Engineer is an experienced Solutions Engineer, with both extensive market, product knowledge and soft skills, that is proactive managing any functional and technical need during the sales process.
WHAT YOU'LL DO
Sales Activities :
- Be a team member with sales representatives and work together on any activities with prospective customers.
- Conduct "pain discovery" processes to understand the customer needs and articulate a solution that best addresses that need.
- Develop, present, and deliver high-impact demonstrations.
- Be the owner of the customer's evaluation process of the offered products and solutions by executing trials and proof of concepts.
- Detect technical and functional objections from the prospective customer during the sales process, be creative in finding solutions, and work with the appropriate team for remediation.
- Build and defend proposals to customers, articulating the benefits of our company as the best solution that addresses that need to all levels, including "C" level executives.
- Estimate professional services effort and build a project plan, when needed, to guarantee a successful deployment on the customer.
- Understand the competition and be, with your participation, a differentiator during the sales process.
- Know the company portfolio and be able to introduce other solutions to customers for needs that can be solved with our suites.
- Other duties as required
Partner Activities :
Industry Events :
Product / Technical Marketing :
QUALIFICATIONS
ID : 3206
This role is eligible for commission as defined under the terms of the applicable plan. At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.
As a full-time, exempt employee at Fortra, you'll enjoy a comprehensive benefits package that includes :
Check out some of the of the other benefits we offer that are focused on your holistic well-being and our Diversity, Equity, and Inclusion program.
Compensation
84,000-$110,500 USD
About Us
This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we're proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.
We Are Fortra
Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.
As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
Salary : $84,000 - $110,500
