Staff Assistant I – CalAIM (N340)

Salary Range: $21.75 - $30.44 Per Hour

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).  HFH supports the Los Angeles County Homeless Initiative recommendations support the County’s effort to address and combat homelessness in the communities within Los Angeles County.   With more than 2,500 beds in its inventory, the HFH Interim Housing Program serves individuals with complex health and/or behavioral health conditions who need a higher level of support services than is available in most shelter settings. The program offers temporary housing in a stable environment to assist clients in stabilizing, increasing independence and completing permanent housing goals. The State of California’s Department of Health Care Services (DHCS) is implementing the California Advancing and Innovating Medi-Cal (CalAIM) program. CalAIM is being administered by the Medical Care Plans (MCPs) in each jurisdiction and a key feature of CalAIM is Community Supports (CS) which will cover some of the costs of recuperative care and housing navigation services for Medi-Cal beneficiaries who meet criteria. DHS HFH is responsible for the daily oversight and implementation of the CalAIM initiative specifically Recuperative Care and Housings Navigation.

The Staff Assistant I position will support the Community Supports programs for Recuperative Care and Housing Navigation services in interim housing. This position will be responsible for providing technical assistance, and highly specialized clerical duties, tasks, and functions for the CalAIM program, as well as, to HFH executive leadership, and management as required. The position will function in a support capacity to the Assistant Staff Analysts who are leading the development of workflows specific to the Community Supports. The Staff Assistant II will also be responsible for ensuring data quality, completion of relevant assessments, service plans, and updates from providers.

ESSENTIAL FUNCTIONS

• Responsible for data entry and referral submission for the enrollment of participants in CalAIM. 
• Supports analyst level staff in the submission of reauthorization paperwork to Managed Care Plans (MCPs).
• Performs skilled clerical and typing duties requiring a working knowledge of clerical functions involved and the use of initiative and judgment. 
• Processing, editing, and creating/developing an array of various documents (e.g., Word, Excel documents, etc.). 
• Frequent use of an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, Outlook, etc. 
• Screens and triages inquiries and telephone calls; furnishes requested information, refers inquiries, calls, and emails to others better qualified to assist, and personally takes care of inquiries and calls which do not require the attention of HFH personnel. 
•  Makes appointments and arranges conferences, trainings, and meetings for HFH personnel as applicable; coordinates and schedules applicable internal and external personnel (e.g., HFH personnel and/or HFH community/contractor agencies) with respect to HFH trainings, meetings, events, etc.; maintains training calendars, vacation calendars, etc. as needed. 
• Prepares and photocopies meeting materials, agendas, handouts, training materials, presentations, etc.; prepares and distributes internal and external notices, bulletins, letters, and memoranda as applicable; develops and maintains office files specific to supply requests, time off requests, personnel files, trainings, etc. 
• Attends meetings, as needed with HFH personnel, takes notes, prepares meeting minutes, action items, etc. 
• May prepare and/or assist in the preparation of reports, spreadsheets, documents, literature, material, forms, etc.; may search records and files for data in which a required and/or sampling of information, data, etc. is needed in selecting or abstracting material, documents, client information, etc. 
• May assist in the collection, analyzation, and or interpretation of data as needed 
• May have inadvertent access to confidential HFH client data information. 
• Performs other clerical, general administrative/technical assistance duties as assigned. 

JOB QUALIFICATIONS

Education/Experience

One year experience in a highly responsible secretarial capacity or a supervisory clerical capacity

Certificates/Licenses/Clearances

• Successful clearing through the Live Scan process with the County of Los Angeles.
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Other Skills, Knowledge, and Abilities

• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, Outlook, etc.
• Able to multi-task and set workload priorities for time sensitive projects/tasks.
• Ability to problem solve and make recommendations to processes, policies, etc.
• Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

PHYSICAL DEMANDS

Stand                                              Frequently

Walk                                               Frequently

Sit                                                    Frequently

Handling / Fingering                  Occasionally

Reach Outward                          Occasionally

Reach Above Shoulder             Occasionally

Climb, Crawl, Kneel, Bend      Occasionally

Lift / Carry                                     Occasionally - Up to 15 lbs.

Push/Pull                                       Occasionally - Up to 15 lbs.

See                                          Constantly

Taste/ Smell                            Not Applicable

Not Applicable          Not required for essential functions

Occasionally               (0 - 2 hrs./day)

Frequently                    (2 - 5 hrs./day)

Constantly                    (5 hrs./day)

WORK ENVIRONMENT

Currently Remote Work and a General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Salary : $22 - $30