What are the responsibilities and job description for the Busser position at Hemlock?
We are hiring for a position that is not easy, it is not for the faint of heart and it is not for people who believe their jobs start and finish when walking through the front door. Our success has been made through the dedication, sacrifice and sweat equity of the hardest working force in the industry and we pride ourselves by beating the S%*@ out of mediocrity.
If you want a challenging work environment that is demanding of your every talent, if you can find fulfillment in a hard days work and can visualize the fruits of that labor, if you want to be surrounded by the best of the best; then, and only then, will you be invited to sit at our table.
Job Overview
The busser is responsible for the cleanliness, organization and table-turn of the restaurant, ensuring tables are promptly cleared and reset, and assisting the waitstaff in delivering outstanding service. A strong work ethic, attention to detail, and a passion for delivering top-notch customer service are crucial to this role.
Typical responsibilities:
- Clear tables of dishes, utensils and trash. Wipe down tables and seating and reset efficiently and promptly.
- Assist waitstaff by promptly refilling water glasses, coffee if offered, replacing used utensils and clearing plates between courses, obtaining condiments and providing assistance as needed.
- Respond promptly and courteously to guest requests, ensuring their needs are met to enhance their overall dining experience.
- Maintain a clean and well-stocked supply of utensils, napkins, condiments, and other necessary items.
- Collaborate closely with the kitchen and waitstaff to ensure efficient communication and coordination between front-of-house and back-of-house operations.
- Monitor and maintain cleanliness of restrooms, conducting checks, cleaning as needed and regularly restocking supplies.
- Assist with general cleaning duties, including sweeping, mopping, vacuuming, and dusting.
- Adhere to all safety and sanitation regulations to ensure a safe working environment for both staff and guests.
- Provide support to other team members as needed to ensure smooth restaurant operations during busy periods or special events.
- Assist with event set-up and turnover.
Useful qualifications:
- Prior experience as a busperson or in a similar role within the hospitality industry is preferred, but not required.
- Strong attention to detail and the ability to work efficiently in a fast-paced environment.
- Excellent customer service skills with a friendly and approachable demeanor.
- Strong organizational skills and the ability to prioritize tasks effectively.
- Ability to work collaboratively as part of a team and communicate effectively with colleagues and guests.
- Flexibility to work in shifts, including evenings, weekends, and holidays, as required by the business needs.
- Physical stamina and the ability to stand, walk, and lift heavy items throughout the shift.
- Knowledge of safety and sanitation practices in a restaurant setting.
- High school diploma or equivalent is preferred.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $10
