What are the responsibilities and job description for the IT Technical Support Specialist position at Hemmersbach GmbH & Co. KG?
About Hemmersbach
Hemmersbach GmbH & Co. KG is a global leader in providing IT infrastructure services to leading companies across the globe. Our mission is to deliver exceptional technical support and solutions that meet our clients' needs.
Job Description
We are seeking an experienced IT Onsite Technician to join our team. The successful candidate will be responsible for providing technical assistance and support to our clients on-site, ensuring timely and efficient delivery of services in accordance with Service Level Agreements (SLAs) and project requirements.
Required Skills and Qualifications
- Technical Expertise: 18 months of IT experience or equivalent, with strong knowledge of OS, Apps, and Hardware installation and troubleshooting.
- Communication Skills: Ability to build relationships with clients, active directory management, end-user support experience, and usage of ticketing systems.
Benefits
- Dental insurance
- Health/Medical insurance
- Internal career development program
- Life insurance
- Onboarding program
- Sick leave payments
- Vision Insurance
