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Senior Claims Specialist

Henderson Brothers Inc.
Pittsburgh, PA Full Time
POSTED ON 1/17/2025 CLOSED ON 2/11/2025

What are the responsibilities and job description for the Senior Claims Specialist position at Henderson Brothers Inc.?

POSITION SNAPSHOT

  • Title: Senior Claims Specialist
  • Department: Property & Casualty
  • Location: Pittsburgh, PA
  • Responsibilities: Manage claim process, execute Client Service Plans, accurate record keeping and data entry, maintain insurance and claims knowledge
  • Perks: Tuition reimbursement, student loan relief, flexible work arrangements, paid holidays, matching 401(k)

POSITION DETAILS
Expect your typical day as a Senior Claims Specialist to be focused on the following initiatives:

  • Claims Management: Develop and execute Client Service Plans, Present client claim reviews, Support and manage claim process to an assigned book of business (includes claim reporting, carrier correspondence, data collection, and internal documentation)
  • Communication & Record Keeping:  Manage daily client correspondences and data entry in agency management system
  • Continuing education: Expand and maintain working knowledge of Claims process and regulatory compliance by attending meetings, education sessions, research, and formal continuing education programs

We are interested in speaking with optimistic and self-motivated individuals searching for a dynamic career path in a professional setting.

  • Bachelor's degree or insurance designation preferred
  • 5 years of claims processing experience required
  • CIA, CPCU, ARM, etc. preferred but not required
  • Insurance background is preferred but not required
  • Strong verbal communication and listening skills
  • Proficient in Microsoft office products such as Word, PowerPoint, and Excel
  • Proficient virtual communication skills, preferably Zoom

ABOUT US
Henderson Brothers is a fourth-generation, family-owned insurance brokerage firm that emphasizes doing what is right for our clients and colleagues. We value kindness, humility, teamwork, and a desire to provide truly exceptional service and solutions to our clients. It is these values that have earned our nomination as a Top Workplace in the Pittsburgh, PA area.

Henderson Brothers supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.

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