What are the responsibilities and job description for the Client Relations Specialist position at Henderson Property Management & Real Estate?
Job Description
We are seeking a Tenant Relations Specialist to join our growing company. If you are a high-energy individual who wants opportunities to learn and grow, if you are motivated, like being challenged on a regular basis, organized, and have a proven track record for success, we would like to talk with you! You will be supported by a team of professionals in other specialized areas that help make your daily duties as a Tenant Relations Specialist easier.
Responsibilities include but are not limited to :
- Manage Daily Interactions with tenants using multiple forms of communication (phone calls, text messages, emails, mail, etc.)
- Process and track tenant lease renewals and tenant move outs
- Manage all tenant files with up to date and accurate records
- Oversee rent and tenant payments to ensure accuracy in tenant accounts
- Complete property walks to verify all tenants are within their lease requirements
- Enforce tenant lease compliance
- Oversee Tenant Payments to ensure delinquency standards are maintained
- Heavy phone and email communication and record keeping of all communication
- Provide tenants with personalized service
- Ensure all Fair Housing as well as Federal, State and County laws are followed and enforced
Qualifications and Skills
