What are the responsibilities and job description for the Technical Support Manager, IT- South position at Hendrick Health?
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JOB SUMMARY |
- Supervises all aspects of the Information Systems Service Desk ensuring exceptional support of customers through proper handling of problems calls and assigned task. Also supervises the Technical Support staff that repair, manage, and install all Information Systems managed equipment.
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JOB REQUIREMENTS |
- Minimum Education
- High School or equivalent
- Minimum Work Experience
- 4 years in a healthcare environment
- Required Licenses/Certifications
- Required Skills, Knowledge, and Abilities
- Requires ability to handle confidential information
- Ability to carry out obligations and duties of position
- Deals effectively with community/consumers
- Demonstrates interpersonal skills, and understanding of management issues.
- Effectively directs and/or supervises personnel as appropriate
- Excellent human relations and oral/written communication skills.
