Collections Specialist

Position Summary

JOIN OUR TEAM AS A COLLECTIONS SPECIALIST! 

MONTHLY BONUS ELIGIBILITY!

Your Work Matters How will you make a difference?

We are excited to announce an opening for the Collection Specialist at Hendricks Behavioral Hospital (HBH). This role is pivotal in our mission to provide exceptional psychiatric care. As the Collection Specialist is responsible for the timely follow-up and collection of payment including but not limited to third party payer receivables. This position is the main point of contact between the facility and third party payers to ensure maximum reimbursement is achieved and aging of receivables is minimized.

• Provide timely follow-up and accurate collection of third party payer receivables.
• Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol.
• Complete documentation of all collection activities in accounting system per departmental protocol.
• Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner.
• Identify and escalate issues to Business Office Manager in a timely manner.
• Complete a variety of clerical projects as assigned.
• Adhere to facility, department, corporate and standard policies and procedures.
• Attend all mandatory facility in-services and staff development activities as scheduled.

Your Experience Matters What we’re looking for:

• Education: High school graduate or equivalent preferred.
• Experience: A minimum of one (1) year of collection experience in a healthcare setting is required or any combination of education, training, or experience in a business office environment.  Hospital experience highly preferred. Working knowledge and understanding of insurance rules and regulations is needed. Basic familiarity with MS Excel.
• Additional Skill Requirements: Excellent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast paced environment. May be required to work occasional overtime and flexible hours.

Your Care Matters What we provide for our team:

• 401(k) matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital (HBH).

Compensation:

This is a full-time role. The salary scale for this position is $23.00 to $26.00 per hour plus month bonus eligibility We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Collection Specialist!

About HBH

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Hendricks Behavioral Hospital (HBH), a premier healthcare provider in Plainfield, IN setting the gold standard for excellence in mental health and addiction treatment support. Located Plainfield, IN, HBH offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.

At HBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience Hendricks Behavioral Hospital.

To learn more, please visit our website: https://www.hendricksbehavioralhospital.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

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At Hendricks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Salary : $23 - $26