What are the responsibilities and job description for the Technical Writer position at Hendrickson?
Position Purpose:
Prepare journal articles, how-to guides, instruction manuals, and other supporting documents to communicate technical information. Also develop, gather, and disseminate technical information through W&C and Hendrickson communications channels.
Essential Functions:
W&C is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Minimum Qualifications
W&C is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Additional Information
Prepare journal articles, how-to guides, instruction manuals, and other supporting documents to communicate technical information. Also develop, gather, and disseminate technical information through W&C and Hendrickson communications channels.
Essential Functions:
- Design, develop, and edit new and existing content as needed to complete full range of product materials required for all publishing initiatives including technical publications, aftermarket sales/promotional material, internal and external web publishing.
- Create and update W&C technical literature to provide complete instructions for product assembly, service and maintenance.
- Meet with production and engineering personnel, read journals, reports, and other materials to become familiar with product technologies, production methods, and installation of suspension assemblies.
- Study blueprints, sketches, drawings, parts lists, specifications, mock-ups, work instructions, and product samples to integrate and delineate technology, operating procedure, production and assembly sequence and detail.
- Use existing or create new photographs, drawings, diagrams, charts or solid model renderings to illustrate material
- Track and report progress of literature development.
- Pursue development and distribution of technical product information by using the latest computer technology and alternative media resources.
- Develop product ordering guides as well as materials for product training of customer service and field personnel.
- Assist with writing scripts for product training videos
- Bachelor’s degree in business, communications or related field.
- Adobe Create Suite experience required (Photoshop, InDesign, Illustrator).
- Ability to read and write French and Spanish is a plus.
W&C is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Minimum Qualifications
- At least 1-year experience as a technical writer and/or service writer.
- Desktop publishing skills including Adobe Creative Suite, literacy with AutoCAD, word processing, spreadsheet and database software programs.
- Knowledge of commercial printing technology – the ability to work directly with outside commercial printers and supervise the translation from digital pre-press and plates for printing presses.
- Must be willing and able to travel 5-10% via car, plane, etc.
- Physical Requirements (standing, lifting, repetitive tasks)
- Occasional travel, 5-10% via car, plane, etc.
- Constant exposure to office designated area.
- Exposure to extreme heat and extreme cold while in the plant.
- Ability to work independently
- Ability to communicate effectively, verbally and in writing.
W&C is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Additional Information
- Requisition ID: 25000067
