What are the responsibilities and job description for the Epic Systems Engineer Senior position at Hennepin County Medical Center?
Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities : We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
SUMMARY :
We are currently seeking an Epic Systems Engineer Senior to join our Core Infrastructure team. This full-time role will work days. Open to remote work.
Purpose of this position : Under limited supervision, this job is responsible for management of servers running InterSystems and Epic software. This position understands how Epic software is managed at the system level and how issues relate to the monitoring of database growth, copying Epic environments and system basics such as printing and user access. Conducts regular day-to-day communication with the organization's Application teams. Responsible for developing and documenting the standard internal database procedures that will be used in conjunction with Epic applications.
RESPONSIBILITIES :
- Perform installations, upgrades, patching, and database configurations for IRIS and Epic
- Monitor and troubleshoot any unusual system behavior and performance concerns
- Identify opportunities for process / systems improvement related to the Epic infrastructure by demonstrating independent thinking
- Assist in developing and maintaining the OS, IRIS, and Epic security models
- Perform backup, restores, and refreshes of Epic
- Perform print device setup, testing, and troubleshooting
- Maintain system decision, setup, and configuration documentation
- Communicate environment activities (downtimes, upgrades, patches, refreshes) to all relevant parties
- Provide go-live and post go-live support
- Conduct communications with vendors and other outside resources to resolve complex infrastructure issues when needed
- Participate in the process to improve and expand the technologies available to the end users, to enhance patient care, quality and safety, and overall business functions
- Provide regular and / or off hour on call support as scheduled
- Perform other duties as assigned
QUALIFICATIONS :
Minimum Qualifications :
Preferred Qualifications :
Knowledge / Skills / Abilities :
License / Certifications :
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note : Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
Total Rewards Package :
Department : Core Infrastructure Primary Location : MN-Minneapolis-Downtown Campus Standard Hours / FTE Status : FTE = 1.00 (80 hours per pay period) Shift Detail : Day Job Level : Staff Employee Status : Regular Eligible for Benefits : Yes Union / Non Union : Non-Union Min : $49.44 Max : $74.16 Job Posting : Jan-24-2025
Salary : $49 - $74
