What are the responsibilities and job description for the Epic Systems Engineer Senior position at Minnesota Visiting Nurse Agency?
SUMMARY :
We are currently seeking an Epic Systems Engineer Senior to join our Core Infrastructure team. This full-time role will work days. Open to remote work.
Purpose of this position : Under limited supervision, this job is responsible for management of servers running InterSystems and Epic software. This position understands how Epic software is managed at the system level and how issues relate to the monitoring of database growth, copying Epic environments and system basics such as printing and user access. Conducts regular day-to-day communication with the organization’s Application teams. Responsible for developing and documenting the standard internal database procedures that will be used in conjunction with Epic applications.
RESPONSIBILITIES :
- Perform installations, upgrades, patching, and database configurations for IRIS and Epic
- Monitor and troubleshoot any unusual system behavior and performance concerns
- Identify opportunities for process / systems improvement related to the Epic infrastructure by demonstrating independent thinking
- Assist in developing and maintaining the OS, IRIS, and Epic security models
- Perform backup, restores, and refreshes of Epic
- Perform print device setup, testing, and troubleshooting
- Maintain system decision, setup, and configuration documentation
- Communicate environment activities (downtimes, upgrades, patches, refreshes) to all relevant parties
- Provide go-live and post go-live support
- Conduct communications with vendors and other outside resources to resolve complex infrastructure issues when needed
- Participate in the process to improve and expand the technologies available to the end users, to enhance patient care, quality and safety, and overall business functions
- Provide regular and / or off hour on call support as scheduled
- Perform other duties as assigned
QUALIFICATIONS :
Minimum Qualifications : /
Preferred Qualifications : /
Knowledge / Skills / Abilities : /
License / Certifications : /
Title : Epic Systems Engineer Senior
Location : MN-Minneapolis-Downtown Campus
Requisition ID : 242157