Trainee Case Management Assistant (Dari and Pashto bilingual)

Salary : $45,670.00 - $60,607.88 Annually

Location : Hennepin County

Job Type : Full-time

Job Number : 25HSPH42JSS006

Department : Human Services and Public Health

Division : Multi-Cultural Operations

Opening Date : 01 / 29 / 2025

Closing Date : 2 / 5 / 2025 11 : 59 PM Central

Description

The Office of Multi-Cultural Services area of Human Services Public Health is seeking a Trainee Case Management Assistant to be part of a team that provides Hennepin County residents access to information services, and supports their needs allowing them to live healthy, safe, stable, and independent lives. This position will spend half of its dedicated time to serving residents from diverse backgrounds within the community navigating various services and the other half will be focused on Community Engagement work.

We are committed to reducing disparities regarding health, wellness, race, age, gender, ability and providing equitable access and utilization of services. We are active in co-creating solutions with those impacted to support communities where everyone experiences optimal health and wellness. Diverse voices are critical to this mission. We encourage you to join us in this work!

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.

Location and hours :

This position is hybrid and will be based at the South Human Service Center at 2215 East Lake Street, Minneapolis MN 55407, in the community with direct contact with residents, and remote as job duties require. Work hours will vary between 8 a.m. - 5 p.m., Monday through Friday, with occasional evening and weekend hours. While this position is hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

About this position type :

This is a full-time, permanent, benefit earning position.

This position is internally classified as a Trainee Case Management Assistant.

Click to view the job classification specification.

In this position, you will :

• Offer clients assistance in completing the Broader Needs Assessment :

Explain purpose of Broader Needs Assessment to clients.

Need to have :

Nice to have :

Candidates with fluency in another language in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.

About the department :

Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.

About Hennepin County : Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as a guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Watch this for application best practices and tips.

This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis and / or a criminal background check.

If you have any questions, please contact :

Talent Acquisition Division Hennepin County Human Resources Department

612-348-7855

Volunteer opportunities are unpaid work experiences and are nonpermanent positions without benefits.

This position is hybrid and will be based at the South Human Service Center at 2215 East Lake Street, Minneapolis MN 55407 as well as within individual client homes, and remote as job duties require. Work hours will vary between 8 a.m. - 5 p.m., Monday through Friday, with occasional evening and weekend hours. While this position is hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

Are you willing and able to meet these requirements?

Do you have the ability to communicate fluently, both orally and in writing, in Dari and Pashto in addition to English?

How many full-time equivalent years of responsible, paid social service experience providing direct client service do you have?

Describe your responsible, paid social service experience providing direct client service, referencing job(s) listed on your application / resume. If you do not have this experience, type "None" in the space provided.

Do you have a two-year human services certificate?

How many credits of college coursework have you completed in behavioral sciences?

Describe your relevant education listing the school(s) attended, area(s) of study (including college coursework completed in the behavioral sciences), degree(s) / certificate(s) earned. If you do not have any relevant education, type "None" in the space provided.

How many full-time equivalent years of experience do you have working with public assistance programs?

Describe your experience working with public assistance programs, referencing job(s) listed on your application / resume. If you do not have this experience, type "None" in the space provided.

Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.

For the recruitment source selected above, please provide the specific name of the person, website, or media source.

Required Question

Salary : $45,670 - $60,608