What are the responsibilities and job description for the Internship: Monitoring and Observability position at Hennepin County?
Description
The Hennepin County Information Technology (IT) Department is seeking for a student currently enrolled in an associate or bachelor's degree program to participate in a part-time IT internship as the monitoring and observability intern with the IT Operational Intelligence team. This position requires a level 3 security check as a requirement for employment.
The intern will collaborate with multiple technology groups across the organization to improve overall reliability of enterprise systems through effective collection of telemetry data, event correlation, and timely alerting of errors and issues. A large focus will be assisting in the deployment of our new expanded SaaS instance of Splunk Observability.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are Monday through Friday between the hours of 7 a.m. – 5 p.m. The intern will work approximately 20/week. This internship will start in June 2025 with flexibility on start and end dates and will last one year in duration. While this position is designated as remote, hires must reside in or relocate to Minnesota.
About This Position Type
This position is a part-time limited duration, non-benefit earning internship
This position is internally classified as an Intern II
Click here to view the job classification specification
Note: You must attach a resume and cover letter with your application materials in order to be considered for this position
In This Position, You Will
Technology is the foundation of our work – and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. It is made up of 9 divisions: Business Solutions, Service Management Office, Architecture, Central Services Administration & Imaging Operations, Enterprise Development, IT Finance & Support Services, Operations, IT Strategic Alignment, and IT Security.
About Hennepin County
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to pass a background check post interview.
Watch this video for application best practices and tips.
Hennepin County values employee retention and engagement through a culture of individual development. If you are a current employee looking for an internship you are responsible for communicating and seeking approval from your supervisor/manager on an arrangement on schedule and workload prior to accepting the paid internship position. The compensation for the internship will be paid at the amount advertised in this posting.
If You Have Any Questions, Please Contact
Brooke McNamara
Brooke.McNamara@hennepin.us
internship2000
Paid/Unpaid Internships and student "work experiences" are non-permanent positions with no benefits.
01
The Requirements For This Position Are
This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable.
This internship will start in June 2025 with flexible start and end dates and will last one year in duration.
Work hours are Monday through Friday between the hours of 7 a.m. – 5 p.m.
Access to reliable internet connection and a self-support remote office space.
Work approximately 20 hours per week.
Are you willing and able to meet these requirements?
While this position is designated as remote, hires must reside or relocate to Minnesota. Are you willing and able to meet this requirement?
This internship is only available for a student currently enrolled in associate or bachelor's degree program in IT, computer science, information security, networking, information system management, or another closely related field. Which of the following best describes your student status as for the fall academic school year of 2025-2026?
List the post-secondary school(s) you are attending. Indicate your major area(s) of specialization. If you do not have post-high school education, type "None" in the space provided.
05
State your expected graduation date (month/year) or if you graduated, state the date (month/year) that you graduated in the space below.
06
Do you have experience with Server hardware, configurations, and operating systems (e.g., Windows Server 2016, 2019, SQL Server, Linux)?
Describe your experience with Server hardware, configurations, and operating systems (e.g., Windows Server 2016, 2019, SQL Server, Linux) referencing school projects or job(s) listed in your application/resume. If you do not have this experience, type “None” in the space provided.
08
Do you have experience with networking hardware and configurations (e.g., TCP/IP, LAN, WAN, Firewalls, OSI Model, etc.)?
Describe your experience with networking hardware and configurations (e.g., TCP/IP, LAN, WAN, Firewalls, OSI Model, etc.), referencing school projects or job(s) listed in your application/resume. If you do not have experience, type "None" in the space provided.
10
Do you have experience with Microsoft productively tools (i.e. Outlook, Teams, Office)?
Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.
For the recruitment source selected above, please provide the specific name of the person, website, or media source.
The Hennepin County Information Technology (IT) Department is seeking for a student currently enrolled in an associate or bachelor's degree program to participate in a part-time IT internship as the monitoring and observability intern with the IT Operational Intelligence team. This position requires a level 3 security check as a requirement for employment.
The intern will collaborate with multiple technology groups across the organization to improve overall reliability of enterprise systems through effective collection of telemetry data, event correlation, and timely alerting of errors and issues. A large focus will be assisting in the deployment of our new expanded SaaS instance of Splunk Observability.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are Monday through Friday between the hours of 7 a.m. – 5 p.m. The intern will work approximately 20/week. This internship will start in June 2025 with flexibility on start and end dates and will last one year in duration. While this position is designated as remote, hires must reside in or relocate to Minnesota.
About This Position Type
This position is a part-time limited duration, non-benefit earning internship
This position is internally classified as an Intern II
Click here to view the job classification specification
Note: You must attach a resume and cover letter with your application materials in order to be considered for this position
In This Position, You Will
- Work with teammates to collect and translate business requirements
- Assist in configuring new data streams for monitoring
- Create meaningful visualizations for technical and business teams
- Maintain documentation related to monitoring solutions
- Assist in support and maintenance of monitoring tools
- Current enrollment for the 2025-2026 fall academic school year in an associate or bachelor's degree program in IT, computer science, information security, networking, information system management, or another closely related field
- Access to reliable internet and self-supported remote office space
- Experience with:
- Server hardware, configurations, and operating systems (e.g., Windows Server 2016, 2019, SQL Server, Linux)
- Networking hardware and configurations (TCP/IP, LAN, WAN, Firewalls, OSI Model, etc.)
- Office productivity tools (Outlook, Teams, Microsoft Office)
- Ability to:
- Independently research technical topics using relevant and accurate sources
- Work independently and in a collaborative environment
- Excellent organizational and time management abilities
- Analytical and critical thinking skills
- Excellent attention to detail and accuracy
- Effective verbal, written, and interpersonal communication skills
Technology is the foundation of our work – and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. It is made up of 9 divisions: Business Solutions, Service Management Office, Architecture, Central Services Administration & Imaging Operations, Enterprise Development, IT Finance & Support Services, Operations, IT Strategic Alignment, and IT Security.
About Hennepin County
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to pass a background check post interview.
Watch this video for application best practices and tips.
Hennepin County values employee retention and engagement through a culture of individual development. If you are a current employee looking for an internship you are responsible for communicating and seeking approval from your supervisor/manager on an arrangement on schedule and workload prior to accepting the paid internship position. The compensation for the internship will be paid at the amount advertised in this posting.
If You Have Any Questions, Please Contact
Brooke McNamara
Brooke.McNamara@hennepin.us
internship2000
Paid/Unpaid Internships and student "work experiences" are non-permanent positions with no benefits.
01
The Requirements For This Position Are
This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable.
This internship will start in June 2025 with flexible start and end dates and will last one year in duration.
Work hours are Monday through Friday between the hours of 7 a.m. – 5 p.m.
Access to reliable internet connection and a self-support remote office space.
Work approximately 20 hours per week.
Are you willing and able to meet these requirements?
- Yes
- No
While this position is designated as remote, hires must reside or relocate to Minnesota. Are you willing and able to meet this requirement?
- Yes
- No
This internship is only available for a student currently enrolled in associate or bachelor's degree program in IT, computer science, information security, networking, information system management, or another closely related field. Which of the following best describes your student status as for the fall academic school year of 2025-2026?
- Associate degree program
- Bachelor's degree program
- None of the above
List the post-secondary school(s) you are attending. Indicate your major area(s) of specialization. If you do not have post-high school education, type "None" in the space provided.
05
State your expected graduation date (month/year) or if you graduated, state the date (month/year) that you graduated in the space below.
06
Do you have experience with Server hardware, configurations, and operating systems (e.g., Windows Server 2016, 2019, SQL Server, Linux)?
- Yes
- No
Describe your experience with Server hardware, configurations, and operating systems (e.g., Windows Server 2016, 2019, SQL Server, Linux) referencing school projects or job(s) listed in your application/resume. If you do not have this experience, type “None” in the space provided.
08
Do you have experience with networking hardware and configurations (e.g., TCP/IP, LAN, WAN, Firewalls, OSI Model, etc.)?
- Yes
- No
Describe your experience with networking hardware and configurations (e.g., TCP/IP, LAN, WAN, Firewalls, OSI Model, etc.), referencing school projects or job(s) listed in your application/resume. If you do not have experience, type "None" in the space provided.
10
Do you have experience with Microsoft productively tools (i.e. Outlook, Teams, Office)?
- Yes
- No
Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.
- College or university (job board, career services, or instructor)
- Community or nonprofit organization (counselor, job board, etc.)
- Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources)
- Friend or family member that is not a Hennepin County employee
- Hennepin County job notification emails
- Indeed.com
- Job fair or networking event
- Print advertisement (flyer, postcard, billboard, transit ad, etc.)
- Professional association (ASCE, APWA, ISACA, etc.)
- Social media (Handshake, Facebook, X, Instagram, etc.)
- hennepin.jobs or governmentjobs.com
For the recruitment source selected above, please provide the specific name of the person, website, or media source.
- Required Question
