What are the responsibilities and job description for the Internship: Operations Business Information Office - Technical Services position at Hennepin County?
The Operations Business Information Office (BIO) is seeking to hire an operation business information technical services intern to participate in a part-time internship.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program.
Location and hours:
This position is hybrid and will be performed both on-site at various Hennepin County facilities and remote as job duties require. This internship will start in March 2025. Work hours are Monday through Friday between the hours of 7 a.m. – 5 p.m. The intern will work approximately 20 hours/week lasting 6 months in duration. While this position is designated as hybrid, based on current requirements hires must reside in or be willing to relocate to Minnesota or Wisconsin.
About this position type:
This is a part-time, non-benefit earning internship.
This position is internally classified as an Intern II.
Click here to view the job classification specification.
Note: You must attach a resume and cover letter with your application materials in order to be considered for this position.
In this position, you will:
About the department:
If you have any questions, please contact:
Pajoua Chang
Pajoua.Chang@hennepin.us
internship2000
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program.
Location and hours:
This position is hybrid and will be performed both on-site at various Hennepin County facilities and remote as job duties require. This internship will start in March 2025. Work hours are Monday through Friday between the hours of 7 a.m. – 5 p.m. The intern will work approximately 20 hours/week lasting 6 months in duration. While this position is designated as hybrid, based on current requirements hires must reside in or be willing to relocate to Minnesota or Wisconsin.
About this position type:
This is a part-time, non-benefit earning internship.
This position is internally classified as an Intern II.
Click here to view the job classification specification.
Note: You must attach a resume and cover letter with your application materials in order to be considered for this position.
In this position, you will:
- Provide hardware and software technical support via incident management software, Microsoft Teams video and chat, telephone, email, and on-site support as needed.
- Assist with application user management.
- Assist with new hardware and software deployments.
- Assist with managing hardware inventory.
- Create and maintain reports.
- Document hardware and software technical information.
- Must be in one of the following:
- Current enrollment in an associate, bachelor's, or master's degree program in IT or a related field.
- Recent graduate (within 6 months) in an associate, bachelor's, or master's degree program in IT or a related field.
- Reliable internet connection and self-support hybrid office space.
- Access to reliable transportation to travel to sites throughout Hennepin County.
- Ability to lift and carry up to 35 pounds and must be able to sit for extended periods of time.
- Experience:
- Providing excellent customer service in person and/or over the phone.
- Managing inventory.
- Working with or supporting computing devices.
- With Microsoft 365 products (Word, Excel, Outlook, Teams and OneNote.) or equivalent Google products (Docs, Sheets, Calendar, Meet, Keep and Gmail).
- With data analytics and data visualization.
- Ability to:
- Troubleshoot and solve complex problems.
- Learn and apply software and hardware troubleshooting techniques.
- Work effectively with vendors, departments, and county staff in a professional manner, and be courteous and respectful to others.
About the department:
The Office of Budget & Finance works hard to ensure sound credit conditions, working capital, and overall financial health within Hennepin County by supporting strategic objectives through leveraging technology, effective management of financial and human resource systems and services, as well as Hennepin County's commitment to equal opportunity, affirmative action, diversity, and inclusion.
About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
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Watch this video for application best practices and tips.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a criminal background check.Hennepin County values employee retention and engagement through a culture of individual development. If you are a current employee looking for an internship you are responsible for communicating and seeking approval from your supervisor/manager on an arrangement on schedule and workload prior to accepting the paid internship position. The compensation for the internship will be paid at the amount advertised in this posting.
If you have any questions, please contact:
Pajoua Chang
Pajoua.Chang@hennepin.us
internship2000
Salary : $23
