What are the responsibilities and job description for the Internship: Teen Specialist position at Hennepin County?
Are you a teen between the ages of 16-19 who enjoys organizing things and helping others? If yes, consider working with us at Hennepin County Library (HCL) as a Teen Specialist! We are looking to fill multiple Teen Specialist openings across the county. Specialists are most often the first point of contact in providing a welcoming environment to all library users. They assist patrons with the use of library equipment, help patrons who are applying for and receiving library cards, and handle all borrowed and returned materials. These positions require physical activity throughout the entire shift, customer service, and attention to detail.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
These positions are onsite. Currently positions are available at the following libraries: Augsburg Park, Brooklyn Park, Champlin, Franklin, Golden Valley, Hosmer, Minneapolis Central, Nokomis, Northeast/Pierre Bottineau, Ridgedale, Rockford Road, St. Louis Park, Sumner, and Washburn.
Location and hours:
These positions are onsite. Currently positions are available at the following libraries: Augsburg Park, Brooklyn Park, Champlin, Franklin, Golden Valley, Hosmer, Minneapolis Central, Nokomis, Northeast/Pierre Bottineau, Ridgedale, Rockford Road, St. Louis Park, Sumner, and Washburn.
The work schedule is 10 hours per week, primarily weekday evenings (evening hours until 8:15 p.m.) and weekends, during both the school year and the summer. The internships will start June 2025 and last up to two years in duration.
About the position type:
These are limited duration, temporary positions without benefits lasting for up to two years. Specific activities will vary by location.
About the position type:
These are limited duration, temporary positions without benefits lasting for up to two years. Specific activities will vary by location.
These positions are internally classified as an Intern I.
Click here to view the job classification specification.
In these positions, you will:
- Assist patrons with checking out and returning materials, accept payments for fines/fees, issue new library cards, and resolve patron concerns regarding service and policies.
- Assist patrons with the use of library technology and resources, including library computers, printers, scanners, photocopiers, downloadable materials, and audiovisual equipment.
- Shelve books, DVDs, CDs, magazines, and other materials in their proper location.
- Unpack, sort, and organize library materials from daily deliveries and returns; in some buildings, this requires the use of an automated materials handling machine to move materials with conveyors and other electronic parts.
Need to be:
- A teen between the ages of 16-19 (must be age 16 by May 2025).
- Enrolled in high school for the upcoming school year (2025-2026).
- Ability to:
- Work 10 hours every week.
- Work a flexible schedule including evenings and weekends.
- Work during the school year and the summer.
- Bend to the floor, twist, and reach above one's head to put books on shelves. The highest shelves are six feet high, and a step stool is available to help reach the height.
- Lift, pack, unpack, and move boxes of library materials, and push book carts requiring up to 20 pounds of push force to move with or without a reasonable accommodation.
Nice to have:
- Ability to:
- Work cooperatively in a team environment.
- Provide exceptional customer service in a fast-paced environment with diverse patrons.
- Use and provide routine troubleshooting for mobile devices, computers, and computer software including Microsoft Office, equivalent Google products, and internet browsers.
- Curiosity and desire to learn about libraries and its patrons.
- Experience interacting in person, over the telephone and online with individuals from diverse backgrounds, including people with limited English skills.
- Fluency in one or more languages.
Candidates with fluency in another language in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.
About the department:
Hennepin County Library works to nourish minds, transform lives, and build community together. Our digital and physical collections seek to preserve the past, inform the present, and inspire the future. We support the public good with responsive programs and services that aid and enrich the lives of every resident. All are welcome here.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
Watch this video for application best practices and tips.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience.
Brooke McNamara
Brooke.McNamara@hennepin.us
internship2000
Salary : $22
