What are the responsibilities and job description for the Office Specialist III (Internal Hennepin County applicants only) position at Hennepin County?
The Department of Community Corrections and Rehabilitation (DOCCR) is seeking an Office Specialist III to work within the Adult Pre-Adjudication Services division (APAS). This position will provide administrative support to probation officers in one or more of the following units: Central Intake, Conditional Release, Felony Investigations, and PreTrial.
Hennepin County employees in the Office Specialist III job classification are encouraged to apply to be considered for lateral transfer.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is hybrid and will be performed both on-site at one of the following locations Government Center, 300 S. 6th Street, Minneapolis, Minnesota 55487, Public Safety Facility, 401 4th Avenue South, #110, Minneapolis, MN 55415, Brookdale, 6125 Shingle Creek Parkway, Brooklyn Center, MN 55430, Ridgedale, 12601 Ridgedale Drive, Minnetonka, MN 55305, and remote, as job duties require. Interested candidates can expect to be on site four to five days per week. Work hours will be Monday through Friday 8 a.m. to 4:30 p.m. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
About this position type:
This is a full-time, benefit earning position.
You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees not eligible.
This position is internally classified as an Office Specialist III.
Click here to view the job classification specification.
In this position, you will:
Need to have:
Nice to have:
About the department:
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at www.hennepin.us/corrections.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855
hcpromo
Hennepin County employees in the Office Specialist III job classification are encouraged to apply to be considered for lateral transfer.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is hybrid and will be performed both on-site at one of the following locations Government Center, 300 S. 6th Street, Minneapolis, Minnesota 55487, Public Safety Facility, 401 4th Avenue South, #110, Minneapolis, MN 55415, Brookdale, 6125 Shingle Creek Parkway, Brooklyn Center, MN 55430, Ridgedale, 12601 Ridgedale Drive, Minnetonka, MN 55305, and remote, as job duties require. Interested candidates can expect to be on site four to five days per week. Work hours will be Monday through Friday 8 a.m. to 4:30 p.m. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
About this position type:
This is a full-time, benefit earning position.
You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees not eligible.
This position is internally classified as an Office Specialist III.
Click here to view the job classification specification.
In this position, you will:
- Provide customer service both in person and by telephone, to clients, attorneys, court personnel, the general public, and probation staff.
- Receive referrals from District Court and create accurate electronic files in our client data system Court Services Tracking System (CSTS); enter work to be completed in SharePoint and update case files that will be transferred or closed.
- Review court calendars for cases that are in need of a Criminal Record Summary and assign the reports to our probation officers.
- Oversee the physical office space and request repairs as needed, prepare offices for new staff joining our division.
- Provide front desk coverage and other administrative tasks as needed.
- Provide occasional support to probation officers in other locations.
Need to have:
- One of the following:
- Two years or more of office clerical experience.
- Two years or more of related post-high school education.
- 18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
- One year or more of office clerical experience and completion of the Human Services Pathway Training Program.
Nice to have:
- Experience:
- Providing customer service.
- Using CSTS (Court Services Tracking System).
- Managing multiple projects while being responsive to immediate and unexpected demand.
- Utilize a team-oriented approach to completing work and daily tasks.
- Possess organization and time management skills.
- Possess a strong work ethic with the ability to maintain professional boundaries.
- Ability to:
- Conduct oneself professionally and handle sensitive/difficult issues in a tactful manner, particularly issues of a confidential nature.
- Be a lead worker among staff and assist with complex case resolutions and strong CSTS skills, while also completing a variety of administrative tasks.
- Establish and maintain rapport with the public and staff, and to work harmoniously in a team environment.
- Interact with individuals from social, economic, and culturally diverse backgrounds.
- Express ideas clearly in written and verbal communications.
- Work with minimal supervision and demonstrate independent judgment, discretion, and personal initiative.
About the department:
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at www.hennepin.us/corrections.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
If you have questions, please contact:
Talent Acquisition DivisionHennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855
hcpromo
Salary : $44,799 - $57,072
