What are the responsibilities and job description for the Office Specialist III - Juvenile Probation position at Hennepin County?
Description
The Department of Community Corrections and Rehabilitation (DOCCR) is seeking an Office Specialist III to work within the Juvenile Probation Services Division. This position will primarily provide support to probation officers at the North Minneapolis office locations.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program .
Hennepin County employees in the Office Specialist III job classification are encouraged to apply to be considered for a lateral transfer.
Location and hours:
This position is hybrid and will be performed at one of the on-site locations at the Juvenile Justice Center, 590 Park Avenue in Minneapolis, MN 55415. Penn Station, 1256 Penn Avenue North, Suite 5400, Minneapolis, MN 55411. Health Services building, 525 Portland Avenue, Suite 260, Minneapolis, MN 55415 and remote as job duties require. Work hours will be Monday through Friday between 8 a.m. to 4:30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About The Position Type
This is a full-time, benefit earning position.
This position is internally classified as an Office Specialist III.
Click here to view the job classification specification.
In This Position, You Will
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at www.hennepin.us/corrections .
About Hennepin County
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
If You Have Any Questions, Please Contact
Talent Acquisition Division
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855
The Department of Community Corrections and Rehabilitation (DOCCR) is seeking an Office Specialist III to work within the Juvenile Probation Services Division. This position will primarily provide support to probation officers at the North Minneapolis office locations.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program .
Hennepin County employees in the Office Specialist III job classification are encouraged to apply to be considered for a lateral transfer.
Location and hours:
This position is hybrid and will be performed at one of the on-site locations at the Juvenile Justice Center, 590 Park Avenue in Minneapolis, MN 55415. Penn Station, 1256 Penn Avenue North, Suite 5400, Minneapolis, MN 55411. Health Services building, 525 Portland Avenue, Suite 260, Minneapolis, MN 55415 and remote as job duties require. Work hours will be Monday through Friday between 8 a.m. to 4:30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About The Position Type
This is a full-time, benefit earning position.
This position is internally classified as an Office Specialist III.
Click here to view the job classification specification.
In This Position, You Will
- Provide customer service both in person and by telephone, to clients, attorneys, court personnel, probation staff, and community members.
- Provide front desk coverage.
- Be responsible for the physical office space and request repairs as needed.
- Input, retrieve, interpret, and modify information stored in computerized systems including CSTS (Court Services Tracking System) , MNCIS, MGA (Minnesota Government Access) and other systems as needed.
- Perform CSTS case assignment, including opening and closing cases.
- Support court calendars.
- Manage, sort, process, and distribute mail and facsimiles via RightFax.
- Assist and support Juvenile Probation personnel.
- Manage and interpret court orders.
- Complete e-filing, uploading of documents, and review and edit reports.
- One of the following:
- Two years or more of full-time office clerical experience.
- Completion of two years or more of post-high school education.
- 18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program .
- One year or more of office clerical experience and completion of the Human Services Pathway Training program .
- Experience providing customer service.
- Experience using CSTS.
- Team oriented approach to completing work and daily tasks.
- Organization and time management skills.
- Ability to:
- Conduct oneself professionally and handle sensitive/difficult issues in a tactful manner, particularly issues of a confidential nature.
- Establish and maintain rapport with the public and staff, and to work collaboratively in a team environment.
- Effectively interact with individuals from socially, economically, and culturally diverse backgrounds.
- Express ideas clearly in written and verbal communications.
- Work with minimal supervision and demonstrate independent judgment, discretion, and personal initiative.
- Interpret orders of the court.
- Be flexible and multi-task while recognizing priorities and meeting established deadlines.
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at www.hennepin.us/corrections .
About Hennepin County
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
If You Have Any Questions, Please Contact
Talent Acquisition Division
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855
Salary : $44,799 - $57,072
