What are the responsibilities and job description for the Receptionist PHCC position at Henry County Medical Center?
Job Details
Description
The receptionist is responsible for front office duties essential to effective patient workflow. The clinic receptionist must take responsibility for opening the clinic to patients, answering the telephone, greeting patients, making appointments, entering patient demographic information, verifying insurance coverage, calling patients to verify appointments, and performing other clerical duties as necessary. Since the receptionist is typically the first point of contact that patients have with the clinic, it is of paramount importance that the receptionist exhibit strong customer service skills, maintain a clean, groomed appearance, and conduct him/herself with professionalism at all times
Qualifications
EDUCATION & TRAINING:
High school diploma or GED. Able to use/learn electronic and computer-based patient management and health information software and hardware as requested
EXPERIENCE:
Functions in an accurate and efficient manner in dealing with patients, families, co-workers and physicians
Similar work experience is highly desirable
LICENSES & CERTIFICATION: None
