Room Service Ambassador

Description

Under the general supervision of the food service supervisor, assists in general patient care and feeding through room service program. Subject to overtime as required by the hospital.

Qualifications

Tasks:

• Examine trays to ensure that they contain required items.

• Place food servings on plates or trays according to orders or instructions.

• Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

• Load trays with accessories such as eating utensils, napkins, or condiments.

• Carry food, silverware, or linen on trays or use carts to carry trays.

• Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

Skills:

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or  organizations to make improvements or take corrective action.

• Service Orientation - Actively looking for ways to help people.

• Active Listening - Giving full attention to what other people are saying, taking time to   understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Speaking - Talking to others to convey information effectively.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Coordination - Adjusting actions in relation to others' actions.

Attributes:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

• Near Vision - The ability to see details at close range (within a few feet of the observer).

• Speech Recognition - The ability to identify and understand the speech of another person.

• Speech Clarity - The ability to speak clearly so others can understand you.

• Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm   or while holding your arm and hand in one position.

Education:  High School diploma or equivalent

Qualifications: Prior food services experience preferred but not required

Physical Requirements:

List of tasks required in position:

• Deliver/pull carts to wings
• Work serving line
• Learn appropriate diets
• Prepare and Serve food
• Make beverages/desserts etc.
• Prep foods
• Wash pots/pans
• Work dishroom/Operate dish machine
• Take out trash/garbage
• General cleaning (mop floors, clean equipment
• Deep cleaning