Support Services

Job Title: Support Services Team Member

Reports to: Property Manager and Support Services Manager

Basic Scope and Function:

Ensure that all janitorial and custodial services meet HTC's quality standards to enhance cleanliness and curb appeal at each property.

Key Responsibilities:

· Implement workflow processes and standards for cleaning requirements.

· Ensure compliance with environmental procedures and regulations.

· Responsible for helping to maintain cleanliness and excellent curb appeal throughout the property.

· Assists with amenity area cleaning and upkeep.

· Assists with recycling and waste pickup as needed.

· Assists with turnovers/make-readies of vacant units.

· Assists with resident functions, as requested.

· Assists in maintaining inventory of tools, equipment, and supplies.

· Replace light bulbs, broken globes, etc., in units and throughout the exterior of the property, as needed.

· Cleans and pressures washes breezeways to eliminate dirt, bugs, cobwebs, etc. on a regular basis.

· Observes condition of property in general and reports any unusual circumstances.

· Makes regular inspection of the grounds, buildings as directed.

· Cleans up thoroughly after performing work.

· Notifies Support Services Manager and/or Property Manager, as directed, regarding any supplies necessary to complete service requests.

· Follows company procedures regarding safety and emergencies.

· Attend employee meetings and training seminars, as requested.

· Wear company uniform and badge during work hours.

Teamwork:

· Demonstrate excellent customer service skills and embody HTC's core values in every interaction.

· Regularly communicate with the Support Services Manager to ensure satisfaction and provide updates on operations.

· Maintains good relationships with other team members, including maintenance and the leasing office team under the direction of the Property Manager.

· Maintains good rapport with outside, contract vendors working on the property.

· Maintains good rapport with current and prospective residents.

· Provide feedback on systems to create efficiency between service and maintenance teams.

Physical Requirements:

· Ability to lift, carry, and push heavy loads (50 lbs)

· Ability to stand, walk, bend, stoop, and reach during cleaning tasks.

· Manual dexterity to operate cleaning equipment and handle chemicals safely.

· Ability to observe and detect hazards and communicate effectively.

· Resilience to work in various environmental conditions and adapt to changing schedules.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17