What are the responsibilities and job description for the Customer Care Representative position at Herb Chambers Infiniti of Westborough?
Herb Chambers Infiniti of Westborough is excited to offer a dynamic opportunity for individuals looking to launch a rewarding career! We are currently in search of a Customer Care Representative to join our Business Development Center (BDC) team. In this vital customer service role, you will manage internet inquiries, incoming phone calls, and enhance customer retention efforts.
Immediate openings are available!
Key Responsibilities :
- Learn about various automobiles by studying their characteristics, capabilities, and features, while comparing them to competitive models.
- Handle online inquiries through the dealership website and other digital platforms effectively.
- Schedule customer appointments for the sales department to facilitate additional business.
- Engage with customers through follow-ups to build relationships and assist in closing sales.
- Contribute to growing the internet sales business and expanding our current customer base.
Benefits Offered :
This is a full-time role with weekend availability required.
Why Apply?
Apply today to join our team!