Director of Assited Living and Memory Care

Director of Assisted Living & Memory Care

Job Summary

The Director of Assisted Living & Memory Care is responsible for providing strong leadership, establishing and maintaining resident care standards, and overseeing the supervision and management of administrative, clinical and care staff. The role is essential in ensuring high-quality care and compliance with all regulatory requirements. 

Expectations

·      Maintain a record of regular and predictable attendance.

·     Develop and set service objectives and performance standards for all assisted living and memory care personnel.

·      Develop, organize, and implement approved policies and procedures.

·    Lead community and nurse managers in directing the delivery of service and provision of resident care.

·      Direct, evaluate, and supervise all resident care, initiating corrective actions as necessary.

·      Analyze incident and accident reports to determine causes and implement corrective actions.

·     Assess resident needs and recommend specialized rehabilitation programs, additional interventions, or changes in the level of care.

·     Evaluate resident care in relation to individualized needs, family involvement, and the physician’s plan of care.

·     Participate in or conduct resident care conferences as needed.

·  Monitor and assess resident responses to medications and treatments, making appropriate recommendations for nursing action.

·     Identify safety hazards and take immediate corrective action.

·     Ensure the implementation and oversight of the “Resident Bill of Rights.”

·     Develop, implement, and oversee nursing service educational programs, including orientation and in-service training for licensed and unlicensed personnel.

·  Conduct regular staff meetings across all shifts to plan, coordinate, and implement nursing service policies and procedures.

·  Effectively manage service issues, emergencies, and initiate life-saving measures in the absence of a physician.

·   Ensure service compliance with federal, state, and local regulations.

· Participate in planning and implementing the budget and consistently operate within budget guidelines.

·   Oversee the allocation and efficient use of service equipment and supplies.

·   Supervise the scheduling of staff within established guidelines, ensuring adequate coverage.

·   Conduct interviews, hire employees, provide counseling, and initiate disciplinary actions as necessary.

·   Prepare employee performance evaluations and collaborate with Human Resources on the Community Manager on salary adjustments, promotions, and terminations.

·      Complete management reports, special assignments, and adhere to established deadlines.

·      Maintain open communication with consultants and follow up on recommendations.

·     Assist with resident placement inquiries and collaborate with Community Managers on appropriate placement and level of care determinations.

·      Provide clear, concise communication to nursing personnel, including specific assignments.

·      Maintain confidentiality of resident and facility information.

·      Collaborate cooperatively with administration, facility staff, ancillary personnel, and consultants.

·      Adhere to all facility safety policies and procedures.

·      Assume accountability for understanding and applying the information in the employee handbook.

·      Perform all assigned duties effectively, promptly, and professionally.

·      Observe infection control procedures and promote a safe and healthy environment.

·      Perform additional related duties as directed by the supervisor.

·      Demonstrate consistent dependability and punctuality.

Work cooperatively with residents, their representatives, facility staff, physicians, consultants, and ancillary service providers.

Qualifications

Education:

·      Bachelor’s or master’s Degree in business, healthcare or related field, preferred.

Experience:

·      Minimum of 5 years of leadership experience.

·      At least 5 years of experience working in an Assisted Living Facility preferred.

·      Strong knowledge and interest in the senior living field.

·      Knowledge of State and Federal guidelines for Homes for the Aged is preferred.

Skills:

·      Effective communication and leadership skills.

·      Commitment to valuing diversity and teamwork.

·      Ability to ensure safety and promote continuous quality improvement.

·      Proficiency in organizing, maintaining, and completing records and reports accurately.

·      Strong personal and professional accountability.

·      Ability to apply critical thinking in stressful situations.

·      High level of organizational skills.

·    Good judgment in assessing situations and knowing when to involve supervisory staff, emergency services, or law enforcement agencies.

Certifications/Licenses:

·    Must possess a current LPN or RN license in the State of Michigan.

·    Current CPR Certification.

Work Environment

·    Ability to lift to 25 pounds.

·    Good physical condition without limitations that would prevent bending, lifting, squatting, or climbing stairs.