Peer Support Specialist - (part time)

Description

We are North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.

Top reasons to join our team:

• Our employees are mission – minded
• We are passionate about providing excellent patient care
• Community-focused
• Committed to a fun and supportive team environment
• We offer high-quality competitive employee benefits

Summary:

The Peer Support Specialist is an individual who is grounded in their own mental health recovery. They work one on one to support other individuals on their journey through the recovery process. Through utilizing their own personal recovery experiences, peer supports work towards developing authentic peer-to-peer relationships. Building on the foundation of relationship and shared experience, peer supports empower their peers to set and reach their own goals for recovery. They offer support in learning and practicing new skills, building natural supports and resources in the community, engaging in their own self-directed recovery process, modeling recovery and resiliency tools and skills, and supporting them in advocating for themselves across environments.

Requirements

Minimum qualifications:

The position requires a minimum of certification as a Peer Support Specialist through the State of Idaho and high school diploma or GED and lived experience.

Knowledge, Skills, and Abilities Required:

This position requires an extensive amount of autonomy and the ability to perform well under pressure and with crisis situations. Successful completion of driver’s privileges for Heritage Health vehicles is required.

Duties and Responsibilities:

1. Provide consistency and support to promote personal progress and accountability.
2. Model personal responsibility, self-advocacy, and hopefulness by selectively using self-disclosure in telling one’s personal recovery story and demonstrating how a belief in oneself is maintained.
3. Empower clients to problem solve and find their own solutions.
4. Teach clients how to navigate a variety of community based services and organizations.
5. Assist clients in identifying strengths and readiness to actively pursue recovery goals.
6. Use a variety of different methods, tailored to the client, to move through the process of setting and reaching recovery goals.
7. Maintenance of electronic client files, including completion of progress notes and progress reports in a timely manner.
8. Fully participate in mandatory clinical supervision meetings on a weekly basis.
9. Compliance with confidentiality policy as it applies to protection of clients’ rights
10. Collaborate with all members of the treatment team in regards to the client’s strengths and recovery goals.
11. Follow all mandated reporting requirements for children and vulnerable adults.
12. Strict adherence to Idaho Certified Peer Support Specialist Code of Ethics and Professional Conduct.
13. Maintain a nonjudgmental approach, use effective listening, eye contact, professionalism, and positive interactions at all times.
14. Understanding and adherence to all Heritage Health Policies and Procedures.
15. Regular and predictable attendance is an essential function of this position.
16. Other duties as assigned by supervisor(s).

If assigned to Homeless Outreach, the following job duties will also apply:

1. Learn community and collaborating agency resources, become familiar with resource manual.
2. Provide resource information to clients.
3. Update resource manual
4. Perform intake interviews for clients seeking services at the Homeless outreach office.
5. Assist clients in completing new patient packets and other applications as needed.
6. Maintain up to date client information including Mobile clinic schedules, information cards, and other handout materials.
7. Maintenance of electronic client files.
8. Regular attendance at weekly staff meetings.
9. Compliance with confidentiality policy as it applies to protection of clients’ rights
10. Communicating with all members of the Homeless outreach team.
11. Strict adherence to Professional Code of Ethics for appropriate discipline
12. Provide all services in a professional and respectful manner at all times
13. Understanding and adherence to all Heritage Health Policies and Procedures.

Safety:

Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.

Physical/Mental Requirements:

Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 – 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to solve complex practical problems
• Positive interpersonal, communication & persuasion skills over the phone, computer & in person
• Must be able to simultaneously manage several objectives and assign priorities
• Deal with a wide variety of variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written or oral form
• Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues
• Ability to work overtime as needed, maintain alertness & meet the controlled substance policy.
• Good judgment and sound decision making and conflict management skills to inspire confidence from the customer
• Manage complex analysis and use deductive reasoning

Working Conditions:

Work is normally performed in a typical interior/office work environment in a clinic. Work may be demanding and chaotic at times. Exposed to patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.

Salary : $21 - $31