Hotel General Manager

Responsibilities:
- Oversee all aspects of hotel operations, including guest relations, front desk, and night audit.
- Ensure excellent customer service and guest satisfaction throughout their stay.
- Manage and train front desk staff on phone etiquette and proper use of phone systems.
- Coordinate with other departments to ensure smooth operations and resolve any issues that may arise.
- Monitor and maintain hotel inventory, including room availability and reservations.
- Handle guest complaints and provide appropriate solutions in a timely manner.
- Implement and enforce hotel policies and procedures to ensure a safe and pleasant environment for guests.

Skills:
- Strong leadership skills with the ability to effectively manage a team.
- Excellent communication skills, both verbal and written.
- Attention to detail and strong organizational skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Problem-solving skills to address guest concerns or issues.
- Proficient in using computer systems and hotel management software.

Note: Previous experience in hotel management or hospitality industry is preferred.

Please note that this job description is not exhaustive and may be subject to change.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Hotel management: 2 years (Required)
• Hospitality: 2 years (Required)

Ability to Relocate:

• Nevada City, CA 95959: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $75,000