What are the responsibilities and job description for the Overnight Front Desk position at Heritage INN - Springdale, AR?
Overview
We are seeking a dedicated and friendly Overnight Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role requires strong communication skills, attention to detail, and the ability to handle various guest inquiries effectively.
Responsibilities
- Greet guests warmly upon arrival and assist with the check-in process.
- Manage phone inquiries with professionalism and courtesy, demonstrating excellent phone etiquette.
- Provide information about motel services, amenities.
- Perform night audit duties as required, ensuring all financial transactions are accurate.
- Maintain an organized front desk area while managing multiple tasks efficiently.
- Light cleaning and re stocking of items sold.
Requirements
- Excellent communication skills; multilingual or bilingual abilities are a plus.
- Ability to work flexible hours, including nights and weekends as needed.
- Proficiency in using computer systems for reservations and guest management.
- A positive attitude, strong work ethic, and ability to work well under pressure.
Join our dynamic team and contribute to creating memorable experiences for our
Schedule:
Mon-Thu
11pm-7am
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 32 per week
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Ability to Commute:
- Springdale, AR 72764 (Required)
Ability to Relocate:
- Springdale, AR 72764: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17