Demo

Director of Admissions and Marketing

Heritage Lakeside
Saint Paul, MN Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

Job Summary

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

The Admissions Coordinator plays a crucial role in managing the intake process for patients at our medical facility. This position involves coordinating patient admissions, ensuring accurate data entry, and providing exceptional customer service. The ideal candidate will possess strong organizational skills, attention to detail, and a background in medical office operations.

Duties

  • Manage the patient admission process from initial contact to appointment scheduling.
  • Utilize PointClickCare and other systems to enter and maintain patient information accurately.
  • Answer phone calls and respond to inquiries regarding services, appointments, and insurance verification.
  • Collaborate with medical billing staff to ensure proper coding using ICD-10 and facilitate smooth billing processes.
  • Maintain knowledge of medical terminology to assist patients effectively.
  • Support clinic operations by coordinating with healthcare providers and administrative staff.
  • Assist in training new staff members on admissions procedures and software systems.
  • Ensure compliance with all regulatory requirements related to patient admissions.

Requirements

  • Previous experience in a medical office or clinic setting is preferred.
  • Familiarity with PointClickCare or similar electronic health record systems is highly desirable.
  • Proficient in using phone systems for effective communication.
  • Knowledge of medical billing processes is a plus.
  • Bilingual candidates are encouraged to apply, as this will enhance communication with diverse patient populations.
  • Strong understanding of medical terminology and coding practices (ICD-10).
  • Excellent organizational skills with the ability to multitask in a fast-paced environment.
  • Strong interpersonal skills and a commitment to providing exceptional patient service.
  • Job Type : Full-time

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