What are the responsibilities and job description for the Scheduler position at Heritage Valley Health System?
Work Hours : Daylight hours, primarily 8 AM to 4 : 30 PM
Office Location : Beaver, PA - potential for hybrid in the future
Responsible for efficient and accurate scheduling of appointments for all HVMG / HV OB / GYN and HV Peds physician practices.
Verifies all patient information and schedules patient with appropriate physician practice. Develops and maintains a professional and positive rapport with large volumes of callers each day.
Displays confidence, knowledge and reliability to callers. Utilizes effective questioning techniques to help patient determine their scheduling needs.
Utilizes effective word choices and appropriate responses at all times.
REQUIRED
High school diploma or GED. Minimum of two years medical assistance experience. Able to multi-task and function in a fast-paced environment.
Must demonstrate excellent listening skills. Must demonstrate pleasant voice quality. Must be able to remain calm and patient during peak workload periods.
Ability to perform in a high productivity, fast-paced environment. Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.
PREFERRED
Medical Assistant certification, other advanced degree in a medical field of study. Previous work experience in a physician practice setting.
Last updated : 2024-11-19
