What are the responsibilities and job description for the Customer Support Representative position at Heritage Valley Sewickley?
To perform the registration of patients and to order laboratory tests in accordance with the physician's written order. Prepares printed laboratory test reports for timely distribution by established methods. Answers or transfers telephone inquiries providing general information to the public. Provides test results to authorized personnel through verbal or printed communication.
Requirements
High School Diploma or GED equivalent with medical terminology and computer skills.
Successful completion of Acts 73 and / or 169 clearances within 90 days of commencing employment, if applicable.
Preferred
Knowledge of laboratory terminology and ICD-9 coding.
