What are the responsibilities and job description for the Automotive / Dealership Business Development Coordinator/Call Center - Appointment Setter position at Heritage?
Heritage, a part of the fast growing MileOne Autogroup, is looking to add a customer focused person to our team! As a Business Development Coordinator you will respond to internet customer inquiries, handle the leads, the internet listings, make follow up phone calls and set up appointments with potential customers for the sales team to take over the selling process. You will be responsible for both new & pre-owned internet car sales.
This position in ON-SITE at our Towson Corporate location.
1 Olympic Pl , Towson, MD 21204
Experience Everything MileOne has to Offer:
- Competitive compensation $31,200 - $65,000
- Training and mentoring
- Great opportunities for advancement
- Positive, success driven work environment
- 401k employer match
- Life, Health, Dental & Vision Insurance
- Paid Time Off
Essential Duties:
- Receive inbound sales calls, emails and texts, make outbound sales calls, emails and texts and set appointments throughout all 19 Heritage dealerships.
- Develop relationships with customers who have inquired about vehicle brands carried by the Heritage Automotive dealerships.
- Support the customer’s sales process by setting appointments and transfer that relationship to the dealership staff that will finalize the purchase.
- Continually learn about the various makes and models that the Heritage Automotive Group represents.
Qualifications:
- 3 years of call center experience or customer service skills required
- Ability to multi-task
- Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals
- Great attitude with a high-energy personality
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
SPT123
Job Type: Full-time
Pay: $31,200.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Prescription drug insurance
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Salary : $31,200 - $65,000
