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Carrier Development Representative

Hermann Forwarding
Monmouth, NJ Full Time
POSTED ON 1/25/2025 CLOSED ON 3/23/2025

What are the responsibilities and job description for the Carrier Development Representative position at Hermann Forwarding?

Job Description:

We are seeking a motivated and results-driven Carrier Development Representative to join our team in the fast-paced and dynamic freight brokerage industry. This role is pivotal in building and maintaining strong relationships with carriers, ensuring reliable transportation solutions for our clients, and contributing to the growth of our network.

As a Carrier Development Representative, you will focus on identifying, onboarding, and nurturing relationships with carriers to support our operations and deliver exceptional service.

Key Responsibilities:

  • Carrier Sourcing & Onboarding:
    • Identify, qualify, and onboard new carrier partners to expand our transportation network.
    • Develop carrier relationships through proactive communication and exceptional service.
  • Relationship Management:
    • Build and maintain long-term partnerships with carriers by understanding their needs and providing tailored solutions.
    • Act as the main point of contact for carriers, addressing inquiries, resolving issues, and ensuring a seamless experience.
  • Rate Negotiation & Contracting:
    • Negotiate competitive rates with carriers while ensuring cost efficiency and profitability.
    • Manage contracts and ensure compliance with regulatory and company standards.
  • Performance Monitoring:
    • Track carrier performance, ensuring they meet service standards and deadlines.
    • Provide feedback to carriers to foster continuous improvement.
  • Market Analysis:
    • Stay informed about market trends, including capacity and pricing fluctuations, to make data-driven decisions.
    • Leverage industry knowledge to optimize carrier selection and maximize profitability.
  • Collaboration with Teams:
    • Work closely with operations, sales, and customer service teams to ensure efficient freight movement and client satisfaction.
    • Coordinate with dispatch and operations to address any challenges in real-time.

Qualifications:

  • Education: High school diploma or equivalent required; bachelor’s degree in business, logistics, supply chain, or a related field preferred.
  • Experience: 1-3 years of experience in carrier development, freight brokerage, logistics, or a similar role.
  • Skills:
    • Strong negotiation and interpersonal skills.
    • Excellent communication (verbal and written) and problem-solving abilities.
    • Proficiency in transportation management systems (TMS) and Microsoft Office Suite.
    • Ability to analyze data and trends to make strategic decisions.
  • Attributes:
    • Self-motivated with a results-oriented mindset.
    • Ability to thrive in a fast-paced environment and adapt to change.
    • Strong organizational skills with attention to detail.

Why Join Us?

  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and advancement.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • A dynamic and supportive team environment.
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