What are the responsibilities and job description for the Logistics Coordinator position at Hermann Forwarding?
Job Description
Job Description
Logistics Coordinator
Full Time
1 Attachments
Job Location : New Castle, DE & Houston, TX
Job Title : Logistics Coordinator
Position Overview :
The Logistics Coordinator will be responsible for brokering truckloads and containers to outsourced carrier partners, negotiating rates, dispatching drivers, and maintaining strong relationships to ensure the timely and cost-effective transportation of goods. Duties also include tracking trailers, ensuring timely receipt of carrier paperwork & invoices, scheduling appointments, updating customer portals, and customer service responsibilities.
Key Responsibilities :
Load Brokerage : Source, negotiate, and secure trucking capacity to fulfill customer shipping requirements, ensuring the timely and cost-effective transportation of freight.
Carrier Relationship Management : Develop and maintain strong relationships with carriers, including negotiating rates, resolving issues, and ensuring compliance with service agreements.
Customer Communication : Serve as the primary point of contact for customers, providing updates on shipment status, addressing inquiries, and resolving any issues that arise during transportation.
Route Optimization : Analyze shipping requirements and available carrier capacity to optimize routing and maximize efficiency, minimizing transit times and transportation costs.
Documentation and Compliance : Ensure all necessary documentation, including contracts, bills of lading, and shipping instructions, are accurately completed and processed in compliance with regulatory requirements.
Problem Resolution : Proactively identify and resolve any issues or challenges that may arise during transportation, such as delays, damages, or routing changes, to minimize disruptions and ensure customer satisfaction.
Data Analysis : Utilize transportation management systems and data analytics tools to track and analyze key performance metrics, identify trends, and make data-driven decisions to improve operational efficiency.
Continuous Improvement : Collaborate with cross-functional teams to identify opportunities for process improvements, streamline workflows, and enhance service quality to drive customer satisfaction and business growth.
Attachments (1)
Logistics Coordinator.pdf
