What are the responsibilities and job description for the Medical Practice Manager position at HerMD?
Job Description
Job Description
Are you a results-driven leader with a passion for delivering exceptional care and building strong teams? Do you thrive in a mission-driven environment where innovation and empowerment are at the core of everything you do? HerMD is seeking an experienced Practice Manager to lead the day-to-day operations of our practice in Carmel, IN. This is your opportunity to make a difference in women's healthcare while shaping the future of a growing organization!
About HerMD
At HerMD, we are revolutionizing women’s healthcare by creating safe, trusted spaces for women to address their needs—from gynecology and menopause to sexual health and medical aesthetics. Our mission is to educate, advocate for, and empower women, breaking down stigma and delivering the care they deserve.
What You’ll Do
As our Practice Manager, you’ll serve as a key leader, collaborating with clinicians, corporate partners, and staff to drive business results and deliver exceptional patient experiences. Your ability to motivate, strategize, and lead will be critical to our success. You will :
Lead Operations : Oversee the day-to-day operations of the practice and ensure efficiency, compliance, and outstanding patient care
Achieve Business Goals : Drive revenue growth, patient retention, and capacity optimization. Develop strategies to integrate medical and spa services to expand our reach
Inspire and Manage Teams : Partner with the Lead Physician to recruit, onboard, and lead a high-performing team. Mentor staff and foster a culture of excellence and collaboration
Engage the Community : Build partnerships, manage events, and create opportunities for community outreach and business development
Streamline Processes : Work closely with HerMD’s corporate teams, including HR, Marketing, Compliance, Billing, and Operations, to implement best practices and achieve strategic goals
Ensure Patient Satisfaction : Resolve concerns with empathy and efficiency, maintain updated medical records, and champion a patient-first approach
Why HerMD?
At HerMD, you’re not just managing a practice—you’re driving a mission. Join us in educating, advocating for, and empowering women while building a career that makes a meaningful impact.
Requirements
What We’re Looking For
We’re seeking a forward thinking leader with the skills and experience to achieve the mission of HerMD.
Experience : 3 years managing a medical practice or healthcare clinic
Dermatology or MedSpa management experience is a plus
Leadership : Proven track record of managing teams, optimizing operations, and driving business success
Customer-Centric Focus : Exceptional communication and interpersonal skills to deliver outstanding patient and staff experiences
Flexibility and Adaptability : Able to work flexible hours including evenings, and occasional weekend / travel for events, meetings or conferences when required
Tech-Savvy : 3 years of experience and proficiency working with an EHR is required
Experience with ModMed EHR is a plus
Benefits
Why Join Us?
When you join HerMD, you’ll be part of a passionate team dedicated to transforming healthcare. In addition to a fulfilling mission, we offer :
Competitive Benefits Package
401(k) Safe Harbor Match Plan
Medical, Dental, and Vision Insurance
Voluntary Short and Long-Term Disability Plans
Paid Life Insurance Options
Generous Paid Time Off (PTO) and Holidays
