What are the responsibilities and job description for the IT Technician position at Hermez IT?
Overview
We are seeking a skilled IT Technician to join our team and provide technical support to our employees. The ideal candidate will have a strong understanding of IT infrastructure and possess excellent communication skills.
Responsibilities
- Manage and maintain office IT infrastructure
- Provide IT support to employees on software and hardware issues
- Set up and configure computer systems for new employees
- Troubleshoot and resolve technical problems related to computer networking
- Utilize tools such as Jira and Remedy for issue tracking and resolution
- Assist in managing Linux-based systems
- Configure VPN connections for remote access
Skills
- Proficiency in computer management and troubleshooting
- Strong knowledge of IT support principles and practices
- Familiarity with Linux operating systems
- Experience with VPN setup and configuration
- Knowledge of computer networking concepts
- Ability to use ticketing systems like Jira for issue tracking
Job Type: Full-time
Pay: $22.22 - $26.77 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: On the road
Salary : $22 - $27
