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IT Technician

Hermez IT
Charlotte, NC Full Time
POSTED ON 1/25/2025 CLOSED ON 3/24/2025

What are the responsibilities and job description for the IT Technician position at Hermez IT?

Overview

We are seeking a skilled IT Technician to join our team and provide technical support to our employees. The ideal candidate will have a strong understanding of IT infrastructure and possess excellent communication skills.

Responsibilities

  • Manage and maintain office IT infrastructure
  • Provide IT support to employees on software and hardware issues
  • Set up and configure computer systems for new employees
  • Troubleshoot and resolve technical problems related to computer networking
  • Utilize tools such as Jira and Remedy for issue tracking and resolution
  • Assist in managing Linux-based systems
  • Configure VPN connections for remote access

Skills

  • Proficiency in computer management and troubleshooting
  • Strong knowledge of IT support principles and practices
  • Familiarity with Linux operating systems
  • Experience with VPN setup and configuration
  • Knowledge of computer networking concepts
  • Ability to use ticketing systems like Jira for issue tracking

Job Type: Full-time

Pay: $22.22 - $26.77 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: On the road

Salary : $22 - $27

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