What are the responsibilities and job description for the HVAC Dispatcher position at Heroes Heating & Cooling?
Benefits : 401(k) Bonus based on performance Competitive salary Free food & snacks Health insurance Paid time off Dental insurance Vision insurance
Benefits / Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
- High school diploma / GED
- Previous experience as a Dispatcher or in a similar position
- Computer savy with ServiceTitan experience
- Excellent typing and data entry skills
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
- Ability to work in our office M-F 8am-5pm (this is not a remote position)
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Qualifications
Salary : $40,000 - $45,000