What are the responsibilities and job description for the Student Services Coordinator position at Herron Classical Schools?
Description:
Title: Student Services Coordinator
Job Type: Full-Time
Department: Faculty Support
Reports to: Head of School
Campus: Herron Riverside High School
FLSA Status: Non-Exempt
Managing Employees: No
Anticipated Start Date: ASAP
Scope of Responsibilities
- The role is from 8:30AM to 4:30PM, Monday -Friday
- Establishes and manages work order processes to ensure faculty and staff requests and concerns are addressed in a timely manner.
- Greets public, parents, students, vendors, etc. for the purpose of responding to their inquiries and/or directing them to appropriate personnel.
- Assists with daily student needs, including taking fee payments and lunch deposits. Records all payments received according to the cash collection process outlined by the Business Office.
- Manages daily attendance procedures and sends reports to school leadership as necessary.
- Coordinates early pick-ups and dismissals with faculty, parents, students and administration.
- Answers multi-line phone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
- Consistently communicates and follows up on student needs to the help desk, nurse and AHS teams.
- Assist families with enrollment questions when the Director of Enrollment is unavailable.
- Immediate Scholar Transportation - MyKey, IndyGo education, commuter connect, parking passes and intercampus issues.
- Oversees Office Assistants
- Oversees faculty mail
- Maintains Scholar Permanent Records
- School Visitor Processes & Requirements / Raptor
- Supporting with School Delivery Information & Coordination
- Volunteer Background Check Coordination
- Attendance at scheduled faculty meetings, professional development meetings and other sessions as determined by the senior leadership.
- An expectation of professional and ethical conduct and professional growth throughout the year.
- Collaboratively works with the senior leadership and others to support the policies, guidelines, and working procedures for Herron Classical Schools.
- Performs other duties as determined necessary by senior leadership.
- Attendance at evening events that include but may not be limited to Parent Orientation, Meet the Teacher Night, Parent/Teacher Conferences and Open Houses. The dates of these events are listed on the Master Calendar or shared by admin staff anually.
- Organized
- Works well under pressure
- Multi-tasker
- Customer Service Skills
- Strong Communication Skills
- Proficiency in Google and Microsoft
- High School Diploma or equivalent
