What are the responsibilities and job description for the Senior Catering Sales & Events Manager position at Hersha Hospitality Management?
Overview
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Opportunity : Senior Catering Sales & Event Manager
Sell and service banquet and meeting functions in order to achieve catering department goals.
Potential Career Path
Director of Catering – Director of Sales – Regional Director of Sales
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Oversee all catering sales, targeted towards existing and new corporate and social markets.
- Solicit new business, making prospecting calls and outside client visits.
- Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
- Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.
- Service accounts including BEO’s, and Group Resumes when necessary.
- Prepare information for, meet with and entertain clients as deemed appropriate to obtaining potential business from that account.
- Provide an exceptional level of service and acquire the highest quality of catered products for our clients.
- Communicate both verbally and in writing to provide clear direction to staff.
- Plan and conduct pre and post-convention meetings with clients and respective departments.
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
- Conduct walking site inspections throughout the property.
- Monitor in-house group activity, providing assistance as needed. Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
- Assign banquet / meeting rooms set up based on the needs of clients.
- Review banquet associates’ work to ensure accuracy.
- Coordinate activities of various departments to service accounts.
- Document tracking of group activity. Access and input data into a computer system to generate account history reports.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Much like our name which looks to create a better today for the promise of a greater tomorrow, The Morrow is a source of energy and positivity. It’s a place where energized guests, dynamic experiences, and thoughtful staff come together to make the most of every day. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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