What are the responsibilities and job description for the Dispatcher position at Hertford County?
JOB
General Definition of WorkPerforms responsible technical work dispatching law enforcement, fire and rescue personnel and other equipment and personnel usually in response to emergency situations; does related work as required. Work is performed under the regular supervision of the Central Communications Director.
EXAMPLE OF DUTIES
Essential Functions/Typical TasksReceiving, processing and dispatching law enforcement, fire and rescue emergency service calls; monitoring law enforcement frequencies; receiving, recording and forwarding non-emergency service calls; preparing and maintaining records and files; preparing reports.The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.Answers 911 telephone system, referring calls to appropriate agency or personnel.Receives, processes and forwards calls for service to appropriate agencies and officers or provides information as needed.Provides the general public with information, assistance or direction when necessary.Operates law enforcement radios and maintains communications with numerous law enforcement agencies through radio communication.Answers, records and distributes weather alerts.Enters calls received into computer system; updates calls for service data obtained from officers at incident location.Operates a computer terminal connected to a network that includes the Division of Criminal Information, the National Crime Information Center and a variety of local, regional and/or state emergency response databases to obtain and enter information; processes and maintains records of information obtained.Responds to requests from other law enforcement agencies; retrieves information requested by department personnel.Prepares reports concerning important events or instances.Gathers criminal history and Department of Motor Vehicle information as requested.Operates a variety of office equipment such as computer, typewriter, copier and recorder.Performs related tasks as required.
General Definition of WorkPerforms responsible technical work dispatching law enforcement, fire and rescue personnel and other equipment and personnel usually in response to emergency situations; does related work as required. Work is performed under the regular supervision of the Central Communications Director.
EXAMPLE OF DUTIES
Essential Functions/Typical TasksReceiving, processing and dispatching law enforcement, fire and rescue emergency service calls; monitoring law enforcement frequencies; receiving, recording and forwarding non-emergency service calls; preparing and maintaining records and files; preparing reports.The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.Answers 911 telephone system, referring calls to appropriate agency or personnel.Receives, processes and forwards calls for service to appropriate agencies and officers or provides information as needed.Provides the general public with information, assistance or direction when necessary.Operates law enforcement radios and maintains communications with numerous law enforcement agencies through radio communication.Answers, records and distributes weather alerts.Enters calls received into computer system; updates calls for service data obtained from officers at incident location.Operates a computer terminal connected to a network that includes the Division of Criminal Information, the National Crime Information Center and a variety of local, regional and/or state emergency response databases to obtain and enter information; processes and maintains records of information obtained.Responds to requests from other law enforcement agencies; retrieves information requested by department personnel.Prepares reports concerning important events or instances.Gathers criminal history and Department of Motor Vehicle information as requested.Operates a variety of office equipment such as computer, typewriter, copier and recorder.Performs related tasks as required.
