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Operational Lead

Hertfordshire Partnership University NHS Foundation Trust
Hatfield, PA Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/19/2025

Job summary

An exciting opportunity has arisen for a highly motivated and experienced individual to join HPFT's Hertfordshire Liaison and Diversion Service

The Operational Lead will manage the day to day running of the Liaison and Diversion Service, working closely with the Service Line Lead.

Applications are welcome from forward thinking, conscientious and versatile individuals who are able to demonstrate understanding and experience in leadership and service delivery.

We are keen to recruit individuals who can demonstrate a genuine commitment to the Trust's values.

Main duties of the job

The post sits within the operational management structure of the Learning Disability and Forensic Division and offers operational leadership to staff in our Liasion and Diversion Service in order to create an effective system that supports the delivery of the best possible outcomes for all service users, staff and the public.

The post holder has responsibility for the operational management of the Liaison and Diversion Service

The post holder is responsible for the allocation, deployment, prioritisation and delivery of services, for implementing and reviewing systems, policies, standards and procedures that ensure the provision of high quality services within frameworks agreed by the Trust.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to bethe leading provider of mental health and specialist learning disabilityservices in the country.

With a workforce of c. 3,000 and an annual income of c. £200m, theTrust is organised across three Divisions and providesintegrated health and social care services through a large network ofcommunity and inpatient settings, serving diverse communities acrossHertfordshire, Norfolk, North Essex and Buckinghamshire.

As a university trust, HPFT continues to develop strong links with theUniversity of Hertfordshire providing excellent learning anddevelopment opportunities, as well as strengthening our clinicalresearch capability.

Whilst it is a challenging period for the NHS, there has never been amore exciting time to join HPFT following our CQC rating ofOutstanding awarded to us in April 2019. We are on our "Good toGreat" journey as we continue to innovate, improve, transform andultimately deliver the very highest standards of care to the serviceusers and communities that we serve.

Job description

Job responsibilities

Please see the Job Description and Person Specification for a more detailed description of the main responsibilities of this post.

Person Specification

Qualifications / Education / Training

Essential

  • Educated to degree level in Social Work or Nursing and supplemented by diploma level specialist training or management qualification or have the equivalent level of relevant experience

Desirable

  • AMHP
  • Practice Educator
  • Experience

    Essential

  • Management experience
  • Significant experience in a professional environment
  • Previous experience working in the criminal justice system
  • Experience of working in a fast paced, adaptable, secure environments
  • Previous experience of developing a service and of bringing innovation and new ideas to practice
  • Desirable

  • Experience of working in the NHS
  • Experience of leading change
  • Previous experience of working with senior staff and allied professionals
  • Some experience of using data and measurement
  • Skills

    Essential

  • Excellent information management skills
  • Data collection and report writing
  • Ability to work to regular, complex and tight deadlines
  • Excellent verbal and written presentation skills
  • Report writing skills
  • Problem recognition and problem solving skills, including conflict resolution
  • Negotiation skills
  • Facilitation skills
  • Networking skills
  • Ability to develop and maintain good working relationships with staff from a variety of backgrounds.
  • Ability to work autonomously and prioritise own workload
  • Ability to work collaboratively and in teams
  • Ability to understand, evaluate and present complex data
  • Flexible approach
  • Knowledge

    Essential

  • NHS England Liaison and Diversion services
  • Mentally Disordered Offenders
  • Youth Offending
  • Learning Disability and Autism
  • Social vulnerabilities
  • Alcohol and substance use
  • Part II and Part III of the Mental Health Act
  • NHS Long Term Plan
  • Salary : $200

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