What are the responsibilities and job description for the Enrollment Services Specialist position at Herzing University?
To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.
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EDUCATION & EXPERIENCE REQUIREMENTS:
- Bachelor's degree highly preferred, Associate degree required.
- 2 years related work experience preferred.
JOB PURPOSE AND REPORTING STRUCTURE:
The position is responsible for the administrative duties and functions of the Registrar's Office and ensures compliance in the management of educational records according to regulatory, accreditation and institutional guidelines. Must be detail-oriented and provide exceptional customer service to students, staff, faculty and third parties.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Adhere to the University's service level agreements.
- Act as a liaison for other administrative offices on student schedule and academic policy questions.
- Adhere to FERPA and other related regulatory requirements.
- Provide excellent customer service to students, staff, faculty and third parties.
- Participate in administrative meetings and committees as assigned.
- Track and review new student records within CampusNexus.
- Accept students for admission by validating proof of graduation and other required enrollment documents.
- Develop individual new student schedules and input into the CampusNexus system and update any schedule changes.
- Other administrative tasks as assigned including assisting with other Specialist functions as needed.
COMPETENCIES:
- Analytical Thinking, Attention to Detail, Adaptability and Flexibility, Customer-Service Oriented, Self Mangement, Knowledge and Aplication of Compliance Requirements, University Systems, University Knowledge, Problem-solving and Professional Judgement
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2 status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.
