What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Hetland Ear Nose Throat?
Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our team in a fast-paced medical environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical office and enhancing patient experiences.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the calendar for healthcare providers.
- Handle incoming calls, answer inquiries, and provide information about services offered.
- Maintain accurate patient records and ensure all documentation is up to date.
- Process patient information, including insurance details and care plans.
- Assist with clerical tasks such as filing, scanning, and data entry using computerized systems.
- Collaborate with medical staff to ensure seamless patient care and communication.
- Support billing processes by understanding basic medical coding practices.
- Ensure the reception area is clean, organized, and welcoming for patients.
Qualifications
- Previous experience in a medical or dental office is preferred.
- Strong customer service skills with a friendly demeanor.
- Bilingual abilities are a plus to enhance communication with diverse patient populations.
- Familiarity with clerical duties and office management in a healthcare setting.
- Knowledge of dental receptionist duties is advantageous but not mandatory.
- Proficient in using computerized systems for scheduling and record management.
- Understanding of care plans and basic medical coding will be beneficial.
- Excellent organizational skills with attention to detail to manage multiple tasks effectively.
If you are passionate about providing excellent patient care and have the skills required for this role, we encourage you to apply for the Medical Receptionist position today!
Job Type: Full-time
Pay: $19.50 - $24.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Family leave
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Otolaryngology
Schedule:
- Monday to Friday
Ability to Relocate:
- Bismarck, ND 58503: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24