What are the responsibilities and job description for the Renewal Sales Account Manager position at Hewlett Packard Enterprise Company?
Renewal Sales Account Manager This role has been designated as 'Remote / Teleworker', which means you will primarily work from home. Who We Are : Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
Our culture thrives on finding new and better ways to accelerate what's next.
We know diverse backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good.
If you are looking to stretch and grow your career our culture will embrace you.
Open up opportunities with HPE. Job Description : Renewal Sales Account Manager works within assigned customer accounts (direct and indirect through channel partners) or assigned partner accounts to manage, renew, and convert IT support services contracts to tailor expanded and new services to support customer and HPE business objectives.
Uses a proactive account approach to provide expertise, promote confidence in HPE's value, defend HPE's installed base business against competition, and generate new sales opportunities.
Builds pipeline and drives renewal opportunities within existing accounts to close to deliver targets and increase HPE's share of wallet.
Collaborates actively with other specialists, account managers, services delivery, and channel partners.
These jobs focus on renewing customer service contracts, typically through a mixture of work occurring outside HPE offices and inside. Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope.
Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
Develops expertise and practical knowledge of applications within business environment.
Acts as team member by providing information, analysis and recommendations in support of team efforts.
Exercises independent judgment within defined parameters. Responsibilities :
- Develops customer / partner relationships; understands their needs, offers essential support services and advice, and monitors satisfaction.
- Manages support services renewals, conversions, and upsells for an assigned set of smaller, less complex installed base accounts, acting efficiently to meet the assigned order target.
- Uses basic account and renewal planning techniques and basic analysis of contractual support data to provide relevant renewal quotes to customers and channel partners.
- Owns simple end-to-end renewal cycles, from renewal planning and customer engagement to negotiating prices and successfully closing deals.
May seek support for new selling situations.
May look for support on more complex issues.
A master's degree is desired.
We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
We know diverse backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good. Let's Stay Connected : Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #sales Job : Sales Job Level : Intermediate States with Pay Range Requirement The expected salary / wage range for a U.S.
Actual offer may vary from this range based upon geographic location, work experience, education / training, and / or skill level.
If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay.
If this is a non-sales role, then the listed salary range reflects base salary only.
Variable incentives may also be offered.
Information about employee benefits offered can be found at https : / / myhperewards.com / main / new-hire-enrollment.html . USD Annual Salary : $72,300.00 - $169,900.00 HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT and Affirmative Action employer.
We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills.
We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.
Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Please click here : Equal Employment Opportunity . Hewlett Packard Enterprise is EEO F / M / Protected Veteran / Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Salary : $72,300 - $169,900