What are the responsibilities and job description for the Support Annuity Specialist position at Hewlett Packard Enterprise?
Hewlett Packard Enterprise (HPE) Pointnext is seeking to identify highly motivated and qualified individuals for an opportunity as a Support Annuity Specialist. In this role, you will take end-to-end ownership of the Pointnext annuity business, driving proactive campaigns to build sales pipeline, prospect, qualify, negotiate and ultimately close opportunities within their assigned accounts.
At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.
We’re solving the world’s most complex challenges, and our people are at the forefront of progress. In a Sales role at HPE, you’ll play a part in building the future – one big idea at a time. You’ll be selling HPE products, services, software, or solutions to customers, both directly and indirectly. Working at HPE, you’ll have the resources to develop your talent and creativity. Are you ready to unleash your potential?
How You’ll Make Your Mark:
Acts as the first point of Customer contact for all contract inquiries
Facilitates proactive renewal planning and management
Serves on the account Team and manages the operational business relationship of State and Local government agency accounts
Meets individual metrics related to the activities under their responsibility and Account-related metrics for their allocated accounts
Teams with business development, pursuit, and field sales to drive best solutions for assigned customers
Drives order growth by identifying upsell opportunities, quoting opportunities, and establishing linkages to marketing campaigns for allocated accounts
Ensures compliance with established order acceptance policies. Proactively and reactively manages assigned escalations and critical requests
Innovates with new ideas that improve specific processes, tools, business performance, customer satisfaction, etc.
Maintains accurate opportunities in Sales Force.com CRM system on a weekly basis.
About You:
Education and Experience Required -
First-level university degree or equivalent experience; may have advanced university degree.
Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management.
Typically 1-2 years of experience supporting large accounts.
Knowledge and Skills-
Excellent communication skills (e.g. written, verbal, presentation).
Account planning, consulting, negotiation and influence skills.
Solid understanding of core company businesses and the revenue cycle.
Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.
Demonstrated project management skills such as planning, execution and implementation.
Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
Basic financial and business acumen.
What we can offer you:
Extensive benefits, a competitive salary and shared values/ purpose, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, flexibility/ work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.
Join us and make your mark!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
1126527This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office
