Business Analyst

Job Summary:

Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.

We have organized the P&L across three Service Lines, each representing a critical portfolio and business model. Lifecycle Services represents our core device-centric services. Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities. Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio.

This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform.

Digital Solutions is looking for an experienced Business Analyst to support their SW Support team.

Responsibilities:

• Lead the design, development, and maintenance of interactive dashboards and reports to provide critical insights into key performance indicators (KPIs), business performance, and trends.

• Establish, monitor and analyze key performance indicators (KPIs), ensuring alignment with organizational objectives and identifying trends and areas for improvement.

• Conduct ad hoc analyses to address strategic and operational challenges, delivering actionable recommendations.

• Collaborate with business leadership and operational teams to define data needs, provide insights, and support data-driven decision-making.

• Identify and champion opportunities for process optimization, operational efficiency, and business growth based on data analysis.

• Leverage data insights to create compelling presentations and decks that effectively communicate findings and recommendations to stakeholders.

• Verify the accuracy and consistency of data used in analysis, reporting, and dashboard creation, ensuring high-quality outputs.

Education and Experience:

• Typically 5-7 years experience in strategy, planning, operations, finance, or related functional area.

• Advanced university degree (e.g., MBA) or demonstrable equivalent.

Knowledge and Skills:

• Experience with Salesforce, including generating dashboards and leveraging its reporting capabilities.

• Advanced Excel skills (pivot tables, formulas, macros, etc.) for data manipulation and reporting.

• Advanced proficiency in visualization tools such as PowerBI or Tableau.

• Strong communication skills to present complex data and insights clearly to non-technical stakeholders, including senior leadership.

• Experience in storytelling with data, effectively communicating business impacts.

• Strong critical thinking and analytical problem-solving skills, with the ability to identify and address business challenges using data-driven insights.

• Ability to adapt to evolving business needs and work in a fast-paced, dynamic environment.

• Experience working in cross-functional teams to deliver results in a collaborative and efficient manner.

• Experience with software business models, SaaS, or subscription-based revenue models is a plus.

The base pay range for this role is $86,950.00 to $131,300.00 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.