What are the responsibilities and job description for the Computer-Aided Dispatch Implementer position at Hexagon Safety, Infrastructure & Geospatial?
Reporting to the Professional Services Manager, the CAD Implementer will undertake and occasionally lead activities related to the introduction, design, development, configuration, installation, and support of Hexagon’s computer aided dispatch products and applications specializing in the Public Safety industry (9-1-1, Law Enforcement, Fire Protection Service, Emergency Medical Service). This highly technical role encompasses all aspects of software services delivery.
- Fully Remote Position
- Participate in functional requirement definition and analysis
- Create complex workflow through involvement in functional requirements definition and analysis
- Lead simple data modeling and data conversion definition activities
- Performs complex configuration and installation of Hexagon’s COTS products
- Lead overall design of simple solutions for customers
- Deliver product training (end users and system administration)
- Design (including documentation), develops, installs and conducts acceptance testing of custom developed applications and system interfaces
- Lead database administration activities
- Lead support of customer’s acceptance testing of Hexagon’s products
- Other duties as assigned
